Collection

Social Security Experience Panels: publications

Collection of publications relating to the Social Security Experience Panels which are helping to design a social security system for Scotland.


Introduction

The Scottish Government will become responsible for some of the benefits currently delivered by the Department for Work and Pensions (DWP).

As part of work to prepare for this change, Scottish Government set up the Social Security Experience Panels with people who have experience of one of the benefits that the Scottish Government is becoming responsible for. There are more than 2,400 people on the panels.

The Scottish Government is working with Experience Panel members to create Scotland’s new social security system.

We have now re-opened recruitment to allow more people to become members of the Experience Panels: find out more and register to take part.

Annual reports

Annual progress report summarising the work carried out by the Experience Panels.

Experience Panels: recruitment and members

Newsletters, reports and information about panel membership and recruitment.

Social Security Scotland agency

Panel feedback and reports helping to shape and continualy improve Social Security Scotland’s services.

Social Security Charter

Reports and information regarding the creation and development of the Social Security Charter.

Applications and support

Panel views and information about the application process for Social Security Scotland.

Appointments and local delivery

Panel views on appointments and the local delivery of Social Security Scotland services.

Best Start Grant

Fidnings from Best Start Grant Alpha research involving Experience Panel members and other user groups.

Disability benefits

Reports and Panel views helping to shape and improve disbailty benefits. 

Funeral Expense Assistance

Research conducted with the experience panel members and other user groups on Funeral Expense Assistance.

Keeping clients and staff safe

Panel survey results helping design the processes for keeping Social Security Scotland staff and clients safe.

Overpayments

Report outlining the Social Security Experience Panels views regarding overpayments.

Payments for carers

Research conducted with the experience panel members and other user groups on payments for carers.

Young Carer Grant

Findings from the research with young carers about the Young Carer Grant.

Universal Credit

Survey on Universal Credit Scottish choices undertaken with Social Security Experience Panel members.

Benefits case transfers

Social Security Experience Panels participants' views about the case transfer process.

Scottish Welfare Fund

Survey results showing Panel members views about their experiences of the Scottish Welfare Fund.

External peer reviews

Review reports for the Social Security Experience Panels.

Experience Panels research plans

Plans detailing the main projects for Social Security Experience Panels research.

Contact

Email: socialsecurity@gov.scot

Telephone: 0300 244 4000

Post:
Scottish Government
St Andrews House
Regent Road
Edinburgh
EH1 3DG