Social Security Experience Panels - Pension Age Winter Heating Payment: visual summary

The visual summary details findings from a survey exploring panel members’ opinions on Pension Age Winter Heating Payment.


The Scottish Government is now responsible for some of the benefits previously delivered by the UK Government Department for Work and Pensions (DWP). As part of the work to prepare for this change, in 2017 the Scottish Government set up the Social Security Experience Panels.

Over 2,400 people who have recent experience of receiving at least one of the benefits devolved to Scotland registered to take part in the Experience Panels when they were launched. As Social Security Scotland is now an established agency and the majority of benefits are live, the Experience Panels will close in April 2024.



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