Publication - Research and analysis
Social Security Experience Panels - Pension Age Winter Heating Payment: visual summary
The visual summary details findings from a survey exploring panel members’ opinions on Pension Age Winter Heating Payment.
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Redeterminations and appeals
Almost two thirds (63 per cent) of survey respondents agreed with the proposed timescales for Pension Age Winter Heating Payment redeterminations and appeals. However, more than a quarter (26 per cent) neither agreed nor disagreed.
A few respondents commented that they disagreed with the timescales as they felt that they were too long, potentially leaving vulnerable older people without extra financial support for heating during the winter months when it is needed most.
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