Publication - Research publication

Experience Panels: branding of Social Security Scotland

Published: 29 Nov 2018
Directorate:
Social Security Directorate
Part of:
Public sector
ISBN:
9781787814110

Findings from research into Social Security Scotland’s name and logo, and branding and wording guidance.

30 page PDF

640.5 kB

30 page PDF

640.5 kB

Contents
Experience Panels: branding of Social Security Scotland
Introduction

30 page PDF

640.5 kB

Introduction

In November 2017 and May and June 2018, focus groups, interviews and an online [1] survey were carried out with Experience Panel members to hear their views and opinions on elements of Social Security Scotland’s branding and language guidelines. This work was part of the Scottish Government’s Social Security Experience Panel programme of research.

This report provides a summary of the findings from this research.


Contact

Email: James Miller