DWP benefits case transfers: survey findings

Social Security Experience Panels participants' views about case transfer process of some of the UK Department for Work and Pensions benefits now to be delivered by the Scottish Government.

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Department for Work and Pensions → Scottish Government

The Scottish Government are becoming responsible for some of the benefits previously delivered by the Department for Work and Pensions (DWP). As part of work to prepare for this change, Scottish Government set up the Social Security Experience Panels.

The Experience Panels are made up over 2,400 people from across Scotland who have recent experience of at least one of the benefits that are coming to Scotland.

The Scottish Government is working with Experience Panel members to create Scotland's new social security system.

  • 2,400+ Experience Panel members


Email: socialsecurity@gov.scot

Telephone: 0300 244 4000

Scottish Government
St Andrews House
Regent Road

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