DWP benefits case transfers: survey findings

Social Security Experience Panels participants' views about case transfer process of some of the UK Department for Work and Pensions benefits now to be delivered by the Scottish Government.

This document is part of a collection

What's Next?

We will carry out further work with Experience Panel members to better understand the views expressed on case transfer.

The feedback from this research is helping the Scottish Government and Social Security Scotland make decisions about how cases should be transferred from DWP to the Scottish Government.

How to access background or source data

The data collected for this social research publication:

are available in more detail through Scottish Neighbourhood Statistics

may be made available on request, subject to consideration of legal and ethical factors. Please contact for further information.

cannot be made available by Scottish Government for further analysis as Scottish Government is not the data controller.



Telephone: 0300 244 4000

Scottish Government
St Andrews House
Regent Road

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