In July and August 2018, the Scottish Government carried out a survey and focus groups with Experience Panel members to understand their past experience of looking for jobs, their awareness of Social Security Scotland recruitment drives and their perceptions of working for the Civil Service. We also asked Experience Panel members about any barriers they had faced when applying for jobs in the past and how we could make applying for jobs more accessible. This work was part of the Scottish Government's Social Security Experience Panel programme of research.
This report details the findings and key themes that emerged from this work.
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