Procurement - national collaborative: service enhancement plan March 2025

This plan sets out the vision to improve end-to-end customer service to increase usage of current procurement frameworks and deliver even more savings, as well as identifying areas of potential growth.


Enhancing NCPD Frameworks and Services

Benchmarking and customer engagement activities have highlighted that if Scottish Government is to continue to fulfil its role in maximising the value of public procurement for the people of Scotland, it must enhance its services to drive greater performance and benefits across the landscape.

As part of its role to co-ordinate consolidated purchasing at a national level in Scotland, the NCPD chairs the Collaborative Leads Group (CLG). This body is comprised of Scottish Government and the 4 Scottish procurement Centres of Expertise (CoE), which co-ordinate collaborative procurement at a sectoral level (Scotland Excel for Local Government, NHS NSS for Health, APUC for Further & Higher Education and Core Government, representing core government organisations). Together, the NCPD and the CoEs co-ordinate and support the collaborative procurement ecosystem in Scotland. In doing so, they work to the common aims of the Public Procurement Strategy for Scotland to maximise value and social benefit for the people of Scotland.

This Plan identifies opportunities and priorities for enhancement of the NCPD service delivery model and highlights dependencies that will require some strengthening of the collaborative procurement ecosystem in Scotland. It establishes a roadmap for implementation and the associated arrangements for on-going customer engagement, change and risk management, oversight and business case approval.

It builds on the learning of our customers and workforce to set out a plan for improvement of our services which will support customers to realise greater value through the use of our frameworks.

Collaborative Procurement Mission

To harness the buying power of Scotland’s public sector, providing maximum financial and social value (to support the delivery of sustainable and inclusive economic growth)

Our Vision

Working collaboratively with our customers, partners and staff to return real commercial value for customers and communities

Our Ambition

The National Collaborative Procurement Division will improve its frameworks and services and enhance customer collaboration to maximise commercial value and benefit for customers and communities Through doing this, we will support the aims of the Public Procurement Strategy for Scotland, to use our collective spending power to deliver sustainable and inclusive economic growth.

Our Commitments

  • We will ensure effective collaboration with partners
  • We will endorse and reinforce the Scottish Model of Procurement
  • We will agree improvement priorities and agree any funding mechanisms with stakeholders

Contact

Email: corinne.telford@gov.scot

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