Publication - Independent report
Health and social care - staff experience: report 2021
Independent report by Webropol providing detailed information and analysis of staff experience in health and social care across Scotland during 2021.
Appendix 16: Individual Boards My Team/My direct Line Manager
| My Team/My Direct Line Manager | My direct line manager cares about my health and well-being | My direct line manager is sufficiently approachable | I have confidence and trust in my direct line manager | I feel involved in decisions relating to my team | I am confident performance is managed well within my team | My team works well together | I would recommend my team as a good one to be a part of |
|---|---|---|---|---|---|---|---|
| Health & Social Care | 84 | 87 | 84 | 75 | 77 | 82 | 83 |
| NHS Ayrshire & Arran | 84 | 87 | 84 | 75 | 77 | 82 | 83 |
| NHS Borders | 85 | 87 | 84 | 75 | 76 | 81 | 83 |
| NHS Dumfries & Galloway | 82 | 85 | 81 | 72 | 73 | 78 | 80 |
| NHS Fife | 84 | 86 | 84 | 75 | 77 | 82 | 83 |
| NHS Forth Valley | 83 | 86 | 83 | 74 | 75 | 81 | 82 |
| NHS Grampian | 84 | 86 | 84 | 75 | 77 | 82 | 83 |
| NHS Greater Glasgow & Clyde | 84 | 87 | 84 | 74 | 77 | 82 | 83 |
| NHS Highland | 83 | 86 | 82 | 75 | 75 | 81 | 81 |
| NHS Lanarkshire | 87 | 89 | 86 | 78 | 80 | 84 | 85 |
| NHS Lothian | 85 | 87 | 85 | 76 | 77 | 82 | 84 |
| NHS Orkney | 81 | 82 | 78 | 70 | 69 | 78 | 78 |
| NHS Shetland | 86 | 86 | 84 | 77 | 78 | 83 | 84 |
| NHS Tayside | 85 | 87 | 84 | 75 | 76 | 81 | 83 |
| NHS Western Isles | 85 | 87 | 84 | 77 | 77 | 82 | 83 |
| Healthcare Improvement Scotland | 92 | 92 | 90 | 82 | 81 | 85 | 87 |
| Public Health Scotland | 91 | 92 | 90 | 78 | 79 | 84 | 85 |
| NHS Education for Scotland | 94 | 94 | 93 | 86 | 86 | 89 | 91 |
| National Services Scotland | 86 | 88 | 86 | 76 | 79 | 84 | 84 |
| Golden Jubilee Foundation | 82 | 85 | 82 | 72 | 75 | 81 | 81 |
| Scottish Ambulance Service | 77 | 82 | 77 | 66 | 67 | 77 | 78 |
| NHS 24 | 90 | 92 | 90 | 74 | 84 | 81 | 83 |
| The State Hospital | 84 | 87 | 82 | 78 | 79 | 84 | 85 |
| My Team/My Direct Line Manager Movement 2021 - 2019 |
My direct line manager cares about my health and well-being | My direct line manager is sufficiently approachable | I have confidence and trust in my direct line manager | I feel involved in decisions relating to my team | I am confident performance is managed well within my team | My team works well together | I would recommend my team as a good one to be a part of |
|---|---|---|---|---|---|---|---|
| Health & Social Care | 0 | 0 | 0 | -1 | 0 | 0 | 0 |
| NHS Ayrshire & Arran | -1 | 0 | 0 | -1 | -1 | -1 | -1 |
| NHS Borders | 1 | 1 | 1 | 0 | 0 | 0 | 0 |
| NHS Dumfries & Galloway | 0 | 0 | 0 | -2 | -1 | -2 | -2 |
| NHS Fife | 0 | 0 | 1 | 0 | 0 | 0 | 0 |
| NHS Forth Valley | 0 | 1 | 1 | -1 | -1 | 0 | -1 |
| NHS Grampian | 0 | 0 | 0 | -2 | -1 | 1 | 0 |
| NHS Greater Glasgow & Clyde | 0 | 0 | 1 | -1 | 0 | 0 | 1 |
| NHS Highland | 0 | 1 | 0 | 0 | -1 | 0 | -1 |
| NHS Lanarkshire | 0 | 0 | 0 | -1 | -1 | 0 | 0 |
| NHS Lothian | 0 | 0 | 1 | -1 | -1 | -1 | 0 |
| NHS Orkney | -3 | -3 | -3 | -6 | -6 | -3 | -4 |
| NHS Shetland | 0 | -1 | 0 | -1 | 0 | 0 | 0 |
| NHS Tayside | 1 | 0 | 1 | 0 | 0 | -1 | 0 |
| NHS Western Isles | 2 | 2 | 2 | 2 | 2 | 2 | 2 |
| Healthcare Improvement Scotland | 1 | 0 | 2 | -2 | -1 | 0 | 1 |
| NHS Education for Scotland | 3 | 3 | 4 | 4 | 4 | 3 | 4 |
| National Services Scotland | -1 | 0 | 1 | 0 | 2 | 3 | 2 |
| Golden Jubilee Foundation | -1 | -1 | -1 | -3 | -2 | 0 | -1 |
| Scottish Ambulance Service | -2 | -1 | -2 | -1 | -2 | 2 | 1 |
| NHS 24 | 0 | 0 | 0 | -3 | 0 | 1 | -1 |
| The State Hospital | -3 | -3 | -4 | -2 | -2 | -1 | -1 |
Contact
Email: Victoria.freeland@gov.scot