Health and social care - staff experience: report 2021

Independent report by Webropol providing detailed information and analysis of staff experience in health and social care across Scotland during 2021.

Appendix 4: Board Descriptions

National Boards each have very different remits and structures, some are patient-facing while others provide support services. These short descriptions are provided as an overview of each Board along with a link to their website where further information can be found:

Golden Jubilee Foundation

"NHS Golden Jubilee is the family of facilities which includes the Golden Jubilee National Hospital, Research Institute and Conference Hotel. Set in a modern, purpose-built environment the facility combines a top quality hospital with hotel, and conference facilities and centres for research, clinical skills and innovation. This integrated approach, with a focus on continuous learning and strong links to academia and industry, creates a crucible for innovation and a vibrant network for the spread of learning and best practice."

Scottish Ambulance Service

"The Scottish Ambulance Service is on the frontline of the NHS, despatching immediate medical assistance or clinical advice to over 5 million people across Scotland. Our aim is to offer the highest level of care to our patients as we preserve life and promote recovery, with our skilled workforce bringing care and compassion to those who need it most".

NHS 24

"NHS 24 was founded as a Special Health Board on 6 April 2001. Regional contact centres followed, with Aberdeen the first to launch in May 2002, followed by Clydebank later that year and South Queensferry in 2003...We work in close partnership with all health boards and the Scottish Ambulance Service to provide essential services to patients in need of urgent advice and care during the out of hours period."

NHS Education for Scotland

"NHS Education for Scotland (NES) is an education and training body and a national health board within NHS Scotland. We are responsible for developing and delivering healthcare education and training for the NHS, health and social care sector and other public bodies. We have a Scotland-wide role in undergraduate, postgraduate and continuing professional development."

Healthcare Improvement Scotland

"Supporting better quality health and social care for everyone in Scotland is the aim of Healthcare Improvement Scotland. Working with people at every level of the health and social care system, we make sure improvements in care are informed by the experiences of people who deliver and people who use services."

NHS National Services Scotland

"NSS supports customers to deliver their services more efficiently and effectively. We offer shared services on a national scale using best-in-class systems and standards. Our aim is to help our customers save money and free up resources so they can be re-invested into essential services. We also provide consultancy and support to help public bodies join up health and social care."

The State Hospital

"The State Hospital is one of four high secure hospitals in the UK. Located in South Lanarkshire in central Scotland, it is a national service for Scotland and Northern Ireland and one part of the pathway of care that should be available for those with secure care needs. The principal aim is to rehabilitate patients, ensuring safe transfer to appropriate lower levels of security."

Public Health Scotland

"Public Health Scotland is Scotland's lead national agency for improving and protecting the health and wellbeing of all of Scotland's people.

Our vision is for a Scotland where everybody thrives. Focusing on prevention and early intervention, we aim to increase healthy life expectancy and reduce premature mortality by responding to the wider determinants that impact on people's health and wellbeing. To do this, we use data, intelligence and a place-based approach to lead and deliver Scotland's public health priorities."



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