Publication - Independent report
Health and social care - staff experience: report 2021
Independent report by Webropol providing detailed information and analysis of staff experience in health and social care across Scotland during 2021.
Appendix 12: Staff Experience Framework
| Health Care Quality Strategy 2010 3 Quality Ambitions | Person-Centred, Safe & Effective | |||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| MacLeod Enablers/ Healthy Working Lives | MacLeod: Leadership | MacLeod: Engaging Managers | MacLeod: Employee Voice | MacLeod: Integrity to the Values & Purpose | Health and Well-being | |||||||||||||||
| Staff Governance Standard Strands | SG1: Well Informed | SG2: Appropriately Trained & Developed | SG3: Involved in Decisions | SG4: Treated Fairly & Consistently, with Dignity & Respect, in an Environment where Diversity is Valued | SG5: Provided with a Continuously Improving & Safe Working Environment, Promoting the Health & Wellbeing of Staff, Patients and the Wider Community | |||||||||||||||
| Staff Experience Components | Visible & Consistent Leadership | Sense of Vision, Purpose & Values | Role Clarity | Clear, Appropriate & Timeously Communication | Learning & Growth | Performance Development & Review | Access to Time & Resources | Recognition & Rewards | Confidence & Trust in Management | Listened to & Acted Upon | Partnership Working | Empowered to Influence | Valued as an Individual | Effective Team Working | Consistent Application of Employment Policy & Procedures | Performance Management | Appropriate Behaviours & Supportive Relationships | Job Satisfaction | Assessing Risk & Monitoring Work Stress & Workload | Health & Well-being Support |
| KSF Core Dimensions | C1 | C1 | C2 | C1 | C2 | C2 | C2 | C2 | C6 | C4 | C4 | C4 | C6 | C5 | C6 | C5 | C6 | C5 | C3 | C3 |
Contact
Email: Victoria.freeland@gov.scot
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