Health and social care - staff experience: report 2021

Independent report by Webropol providing detailed information and analysis of staff experience in health and social care across Scotland during 2021.


Appendix 15: Staff Grouping Experience as an Individual

NHS Scotland
Experience as an Individual
Administrative Services Allied Health Profession Ambulance Services Health Science Services Medical & Dental Medical & Dental Support Nursing & Midwifery Other Therapeutic Personal & Social Care Senior Managers Support Services Range in Scores*
I am clear about my duties and responsibilities 85 86 84 84 86 86 87 85 87 87 87 3
I get the information I need to do my job well 79 80 70 77 79 79 80 80 80 80 79 10
I am given the time and resources to support my learning growth 74 69 53 66 70 73 68 71 75 74 74 22
I have sufficient support to do my job well 79 78 65 75 73 78 76 78 79 78 77 14
I am confident my ideas and suggestions are listened to 76 77 60 73 72 72 74 78 75 84 71 24
I am confident my ideas and suggestion are acted upon 73 72 56 69 68 69 70 74 72 79 68 23
I feel involved in decisions relating to my job 71 72 55 68 70 67 69 73 71 81 68 26
I am treated with dignity and respect as an individual 84 85 73 82 82 82 82 87 82 88 79 15
I am treated fairly and consistently 82 83 70 79 80 79 80 84 81 86 78 16
I get enough helpful feedback on how well I do my work 75 74 58 71 71 72 73 74 74 80 71 22
I feel appreciated for the work I do 76 75 60 71 72 73 72 77 75 82 71 22
My work gives me a sense of achievement 79 81 77 79 79 78 79 81 83 84 78 7
NHSScotland
Experience as an Individual
Movement 2021 - 2019
Administrative Services Allied Health Profession Ambulance Services Health Science Services Medical & Dental Medical & Dental Support Nursing & Midwifery Other Therapeutic Personal & Social Care Senior Managers Support Services
I am clear about my duties and responsibilities -1 -1 -1 -1 -2 -2 -2 -1 1 -1 -1
I get the information I need to do my job well -1 -2 -2 -1 -2 -3 -3 -1 1 -2 -2
I am given the time and resources to support my learning growth 0 -1 -2 -1 -3 -2 -4 -1 1 -3 -1
I have sufficient support to do my job well 1 0 -2 0 -2 -2 -3 0 1 0 -1
I am confident my ideas and suggestions are listened to 1 0 0 1 -1 -1 -2 0 0 1 0
I am confident my ideas and suggestion are acted upon 2 0 0 1 0 0 -2 1 0 0 0
I feel involved in decisions relating to my job 1 0 0 1 -1 -2 -2 0 0 0 0
I am treated with dignity and respect as an individual 1 0 -1 1 -1 1 -1 1 0 1 0
I am treated fairly and consistently 1 0 -1 1 -1 0 -1 0 1 0 0
I get enough helpful feedback on how well I do my work 1 0 2 2 -1 0 -1 0 1 0 0
I feel appreciated for the work I do 2 0 0 1 -1 0 -2 0 1 1 0
My work gives me a sense of achievement 1 -2 -2 1 -3 -2 -3 0 -1 -1 0
Local Authority
Experience as an Individual
Adult Services Business Services Children's Services Criminal Justice Older People Services Senior Managers Strategic Development Range in Scores*
I am clear about my duties and responsibilities 85 85 88 88 85 91 84 6
I get the information I need to do my job well 78 80 82 82 76 83 80 7
I am given the time and resources to support my learning growth 71 74 74 75 68 71 74 7
I have sufficient support to do my job well 77 80 80 81 74 77 80 7
I am confident my ideas and suggestions are listened to 75 80 79 79 72 85 84 13
I am confident my ideas and suggestion are acted upon 71 76 74 74 68 80 78 12
I feel involved in decisions relating to my job 69 74 74 74 66 82 78 16
I am treated with dignity and respect as an individual 82 87 85 87 80 88 89 9
I am treated fairly and consistently 80 85 83 85 78 86 85 8
I get enough helpful feedback on how well I do my work 75 78 79 79 71 80 81 10
I feel appreciated for the work I do 74 78 77 78 70 82 81 12
My work gives me a sense of achievement 81 80 82 82 80 85 82 5

* Variation in scores shows the difference between the highest score staff grouping and the lowest scoring staff grouping

Local Authority
Experience as an Individual
Movement 2021 - 2019
Adult Services Business Services Children's Services Criminal Justice Older People Services Senior Managers Strategic Development
I am clear about my duties and responsibilities -1 -2 1 0 -1 4 -4
I get the information I need to do my job well -2 0 2 1 -3 4 -1
I am given the time and resources to support my learning growth -2 1 1 -1 -4 -2 -2
I have sufficient support to do my job well -2 1 1 1 -4 -3 0
I am confident my ideas and suggestions are listened to -1 5 3 2 -3 9 7
I am confident my ideas and suggestion are acted upon 0 5 2 1 -3 8 4
I feel involved in decisions relating to my job -1 4 4 2 -4 12 6
I am treated with dignity and respect as an individual -1 4 1 3 -3 4 4
I am treated fairly and consistently -2 4 1 3 -3 3 1
I get enough helpful feedback on how well I do my work -1 3 3 3 -5 4 3
I feel appreciated for the work I do -2 3 1 1 -5 4 3
My work gives me a sense of achievement -2 -4 -2 -3 -3 0 -3

Contact

Email: Victoria.freeland@gov.scot

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