Information

Health and social care - everyone matters pulse survey: national report 2020

Independent report by Webropol providing detailed information and analysis of staff experience in health and social care during the initial COVID-19 period.


Appendix 10: Experienced Change or Not by Staff Groupings

 

Experienced Change Experience No change
NHSScotland 73% 27%
Administrative Services  75% 25%
Allied Health Profession 78% 22%
Ambulance Services 65% 35%
Doctors and Dentists in Training (DDiT) 69% 31%
Health Science Services 63% 37%
Medical and Dental 75% 25%
Medical and Dental Support  85% 15%
Nursing and Midwifery 72% 28%
Other Therapeutic  73% 27%
Personal and Social Care 78% 22%
Senior Managers  78% 22%
Support Services  65% 35%

 

Experienced Change Experience No change
Local Authority 82% 18%
Adult Services 84% 16%
Business Services  87% 13%
Children's Services 78% 22%
Criminal Justice 89% 11%
Older People Services 77% 23%
Senior Managers 86% 14%
Strategic Development 90% 10%

Appendix 10: Well-Being Questions – Staff Groupings NHSScotland

Well-Being Life Satisfaction Worthwhile Happiness Anxiety
NHSScotland Employees 6.8 7.4 6.8 4.4
NHSS Administrative Services 6.8 7.3 6.8 4.4
NHSS Allied Health Profession 6.7 7.5 6.9 4.4
NHSS Ambulance Services 6.8 7.2 6.7 4.2
NHSS Doctors & Dentists in Training 6.8 7.3 6.8 4.4
NHSS Health Science Services 6.5 7.1 6.5 4.6
NHSS Medical & Dental 6.8 7.6 6.9 4.3
NHSS Medical & Dental Support 6.7 7.3 6.8 4.7
NHSS Nursing & Midwifery 6.8 7.5 6.9 4.4
NHSS Other Therapeutic 6.7 7.5 6.8 4.3
NHSS Personal & Social Care 6.9 7.6 6.9 4.6
NHSS Senior Managers 7.1 7.8 7.1 4.2
NHSS Support Services 7.0 7.4 6.9 4.4

Appendix 10: iMatter Questions – Staff Groupings NHSScotland

I feel my direct line manager cares about my health and well-being I feel my organisation cares about my health and well-being I am treated with dignity and respect as an individual at work I am treated fairly and consistently at work My work gives me a sense of achievement I get the help & support I need from other teams & services  I feel appreciated for the work I do Recommend my organisation as a good place to work
NHSScotland Employees 79 68 77 75 78 73 69 69
NHSS Administrative Services 80 71 78 76 76 74 71 74
NHSS Allied Health Profession 81 70 80 77 79 74 72 73
NHSS Ambulance Services 70 58 70 66 76 64 61 65
NHSS Doctors & Dentists in Training 75 69 79 78 79 76 72 74
NHSS Health Science Services 76 68 76 73 77 70 66 71
NHSS Medical & Dental 77 67 77 75 79 72 70 71
NHSS Medical & Dental Support 75 67 75 72 74 72 68 71
NHSS Nursing & Midwifery 78 65 76 74 78 72 68 70
NHSS Other Therapeutic 83 73 81 78 80 75 73 75
NHSS Personal & Social Care 79 73 79 77 81 75 73 76
NHSS Senior Managers 85 78 82 81 83 76 77 80
NHSS Support Services 76 71 74 74 75 71 69 74

Appendix 10: Well-Being Questions – Staff Groupings Local Authority

Well-Being Life Satisfaction Worthwhile Happiness Anxiety
Local Authority Employees 6.7 7.5 6.8 4.4
LA Adult Services 6.6 7.4 6.8 4.5
LA Business Services 6.8 7.4 6.8 4.3
LA Children's Services 6.9 7.7 7.0 4.4
LA Criminal Justice 6.8 7.4 6.7 4.5
LA Older People Services 6.8 7.6 6.8 4.4
LA Senior Managers 7.2 8.1 7.2 3.6
LA Strategic Development 7.0 7.4 7.1 4.4

Appendix 10: iMatter Questions – Staff Groupings Local Authority

I feel my direct line manager cares about my health and well-being I feel my organisation cares about my health and well-being I am treated with dignity and respect as an individual at work I am treated fairly and consistently at work My work gives me a sense of achievement I get the help and support I need from other teams and services  I feel appreciated for the work I do Recommend my organisation as a good place to work
Local Authority Employees 81 72 79 77 80 74 72 72
LA Adult Services 81 71 79 77 80 74 72 74
LA Business Services 83 75 82 79 78 76 74 76
LA Children's Services 83 72 80 79 80 75 72 75
LA Criminal Justice 84 73 81 78 79 75 73 75
LA Older People Services 80 72 79 77 81 74 72 75
LA Senior Managers 87 81 86 83 86 79 82 81
LA Strategic Development 82 74 80 77 77 72 71 75

Appendix 10: iMatter Questions – Geographic Boards

I feel my direct line manager cares about my health and well-being I feel my organisation cares about my health and well-being I am treated with dignity and respect as an individual at work I am treated fairly and consistently at work My work gives me a sense of achievement I get the help and support I need from other teams and services  I feel appreciated for the work I do Recommend my organisation as a good place to work
Health and Social Care 79 69 77 75 78 73 70 73
NHS Ayrshire & Arran 79 70 77 76 78 74 70 74
NHS Borders 79 67 76 74 77 72 69 71
NHS Dumfries & Galloway 79 67 76 74 78 72 69 72
NHS Fife 79 69 78 76 78 74 70 73
NHS Forth Valley 77 66 76 74 78 72 68 71
NHS Grampian 81 72 79 77 79 75 72 75
NHS Greater Glasgow and Clyde 78 67 76 74 77 72 68 71
NHS Highland 79 68 77 75 78 72 69 70
NHS Lanarkshire 80 70 78 77 79 74 71 74
NHS Lothian 79 69 78 76 79 73 71 73
NHS Orkney 77 68 76 74 80 72 69 70
NHS Shetland 81 74 81 79 82 76 75 77
NHS Tayside 78 66 76 74 77 72 69 71
NHS Western Isles 78 65 77 75 79 71 69 71

Appendix 10: iMatter Questions – National Boards

I feel my direct line manager cares about my health and well-being I feel my organisation cares about my health and well-being I am treated with dignity and respect as an individual at work I am treated fairly and consistently at work My work gives me a sense of achievement I get the help and support I need from other teams and services  I feel appreciated for the work I do Recommend my organisation as a good place to work
Health and Social Care 79 69 77 75 78 73 70 73
Healthcare Improvement Scotland 87 82 85 81 76 77 76 80
NHS 24 83 70 77 74 78 74 69 74
NHS Education for Scotland 88 82 87 85 81 81 79 84
NHS Golden Jubilee 76 64 73 71 76 71 66 73
NHS National Services Scotland 84 77 81 78 79 75 73 78
Public Health Scotland 87 76 84 81 78 73 76 78
Scottish Ambulance Service 71 59 70 67 77 65 62 66
The State Hospital 78 66 73 70 75 71 67 69

Appendix 10: Staff Experiencing - Change or Not

I feel my direct line manager cares about my health and well-being I feel my organisation cares about my health and well-being I am treated with dignity and respect as an individual at work I am treated fairly and consistently at work My work gives me a sense of achievement I get the help and support I need from other teams and services  I feel appreciated for the work I do Recommend my organisation as a good place to work
Health and Social Care 79 69 77 75 78 73 70 73
Experienced Change 79 69 77 75 78 73 70 72
Did Not Experience Change  79 69 78 76 79 74 70 73

 

Life Satisfaction Worthwhile Happiness Anxiety Overall Experience
Health and Social Care 6.8 7.4 6.8 4.4 6.8
Experienced Change 6.7 7.4 6.8 4.5 6.8
Did Not Experience Change  7.0 7.5 7.0 4.2 6.9

Contact

Email: suzanne.thomas@gov.scot

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