Publication - Corporate report
Health and social care - everyone matters pulse survey: national report 2020
Independent report by Webropol providing detailed information and analysis of staff experience in health and social care during the initial COVID-19 period.
Appendix 9: Staff Experience Stories
A large number of stories were submitted covering the experiences of individuals through to initiatives that covered large teams and, in some cases, whole Boards and the communities they serve. Each story can be directly accessed via the links in the table below, or collectively here.
| Board | Directorate/HSCP | Story |
|---|---|---|
| Scottish Ambulance Service | Operations Directorate | SAS Wellbeing Blog |
| Scottish Ambulance Service | SAS Wide | RUOK? One Year On |
| NHS Greater Glasgow and Clyde | NHSGGC wide/ personal stories, team work and support | Life on the Front Line - 7 personal stories |
| NHS Greater Glasgow and Clyde | The whole team, everyone matters | Volunteer Guard of Honour |
| NHS Greater Glasgow and Clyde | NHSGGC wide/ student support mechanisms and team work | Early Start! |
| NHS Greater Glasgow and Clyde | NHSGGC wide/ R&R Hubs | Time to Relax and Recuperate |
| NHS Greater Glasgow and Clyde | NHSGGC wide | Thank you from ICU |
| NHS Greater Glasgow and Clyde | Mental Health and Wellbeing | Going Home Checklist |
| NHS Greater Glasgow and Clyde | Individual support for mental health difficulties | Mental Health Check In |
| NHS Greater Glasgow and Clyde | NHSGGC Personal Story link to Pulse Survey | Homecare East Renfrewshire HSCP |
| NHS Greater Glasgow and Clyde | NHSGGC Personal Story link to Pulse Survey | Facilities, South Sector QEUH |
| NHS Greater Glasgow and Clyde | NHSGGC ED Leadership | Children of the ED Staff, GRI |
| NHS Greater Glasgow and Clyde | NHSGGC Estates and Facilities | What Matters - Catering at NHSGGC |
| NHS Borders | NHS Borders | NHS Borders Story |
| NHS Lothian | Chris Stirling - WGH Site | Maria's Story |
| NHS Lothian | RIE Site | Project Wingman |
| NHS Lothian | Aris Tyrothoulakis SJH Site | Proud – St Johns Hospital Livingston |
| NHS Lothian | RIE Site | Covid Tree |
| NHS Lothian | East Lothian HSCP | Wellbeing Space for Staff – East Lothian Community Hospital |
| NHS Lothian | HSCP - East Lothian | Wellbeing Space for Staff – Physio Team Fitness Classes |
| NHS Lothian | HSCP - Midlothian | Wellbeing Hub in a Tub – Mhairi-Jane Ramage Edinburgh & Lothians Health Foundation |
| NHS Grampian | Whole of NHS Grampian | Staff Comfort Boxes |
| NHS Grampian | Acute Directorate | Dental Nursing Team, Our Orange Award. #proudtobeNHSG |
| NHS Grampian | Grounds Department Bothy Refurbishment | |
| NHS Tayside | Access and Assurance Specialist Services | The Smile Behind the Mask |
| NHS Tayside | Nursing Directorate | Supporting Patients and Staff During Covid 19 |
| NHS Tayside | Theatres, Anaesthesia and Critical Care CCG3 | Our Message to the People of Tayside |
| NHS Lanarkshire | NMAHP Directorate | Remembrance Tree – To Absent Friends |
| NHS Lanarkshire | Ward 7 | Going the Extra Mile |
| NHS Lanarkshire | NHS Lanarkshire | You Can`t Pour from an Empty Cup - reflections from a peer supporter |
| NHS Lanarkshire | NHS Lanarkshire | Staff Care is not just a buzz phrase |
| NHS Lanarkshire | NHS Lanarkshire | Nice to feel looked after - reflections on staff rest area |
| NHS Lanarkshire | Public Health Directorate | Prayer to Start the Day |
| NHS Lanarkshire | E-Health | Above and Beyond |
| NHS Lanarkshire | HR Directorate | Salus – Rising to the Challenge |
| NHS Lanarkshire | HR Directorate | Keeping Connected |
| NHS Lanarkshire | Medical Directorate | FiY1 Reflective Group |
| NHS Lanarkshire | Medical Directorate | Support Challenges |
| NHS Lanarkshire | Medical Directorate | Supporting Medical Staff |
| North Lanarkshire HSCP | North Lanarkshire HSCP | Circle of Care |
| North Lanarkshire HSCP | North Lanarkshire HSCP | Wishaw Locality Support Services - A time to take up a new hobby – chair aerobics! |
| North Lanarkshire HSCP | North Lanarkshire HSCP | Making a Difference in Wishaw |
| North Lanarkshire HSCP | North Lanarkshire HSCP | Pulling Together |
| North Lanarkshire HSCP | North Lanarkshire HSCP | Averting a Crisis |
| NHS Ayrshire & Arran | Acute Services | Paediatrics Psychological Safety |
| NHS Ayrshire & Arran | HSCP South | Daring to Do Things Differently: 4 Pillars and PDR |
| NHS Ayrshire & Arran | Corporate Development | Promoting a positive culture within NHS Ayrshire and Arran |
| East Ayrshire HSCP | EA HSCP | Dental Services in NHS Ayrshire and Arran – Team work! |
| NHS Dumfries & Galloway | All directorates | Staff Support & Wellbeing Team – SWEETS! |
| NHS Dumfries & Galloway | All directorates | A win win: Helping Farmers and Enjoying Ice Cream |
| NHS Dumfries & Galloway | All directorates | Supporting you when you wobble |
| NHS Dumfries & Galloway | All directorates | Prosocial Stories |
| NHS National Services Scotland | PCF | Enabling healthcare and protecting our workforce during a global pandemic |
| NHS National Services Scotland | SNBTS PCF | Safeguarding Scotland's NHS during COVID-19 - NHS Louisa Jordan |
| NHS National Services Scotland | Board Wide | Supporting COVID-19 testing and Test and Protect |
| The State Hospital | Nursing and AHP Directorate and Psychology Directorate | The State Hospital Staff Health and Wellbeing Everyone Matters Story |
| NHS Forth Valley | Board Wide | Forth Valley Staff Stories |
| NHS Forth Valley | Falkirk HSCP | Supporting staff and patients to cycle throughout COVID |
| NHS Forth Valley | Acute | Acute In-patient Physiotherapy Team |
| NHS Forth Valley | Falkirk HSCP | District Nursing in Falkirk HSCP |
| NHS Forth Valley | Acute Directorate | Senior Charge Nurse Experience |
| NHS Forth Valley | Primary Care | Mental Health Teams Manager |
| NHS Forth Valley | Primary Care | Care Home Assessment and Response Team (CHART) Story |
| NHS Forth Valley | Corporate | Team HR |
| NHS Forth Valley | Human Resources | OH during COVID-19 |
| NHS Forth Valley | Falkirk HSCP | Single Point of Request |
| NHS Forth Valley | Clackmannanshire & Stirling HSCP | Views of a Mental Health Nurse |
| NHS Forth Valley | Falkirk HSCP | Burnbrae Care Home |
| NHS Forth Valley | Falkirk HSCP | Cunningham House - Ruth Rankine |
| NHS Forth Valley | Falkirk HSCP | Grahamston House - Linda Alexander |
| NHS Forth Valley | Falkirk HSCP | Oswald Avenue Day Centre |
| NHS Forth Valley | Falkirk HSCP | Thornton Gardens Care Home |
| NHS Forth Valley | Falkirk HSCP | Torwoodhall Care Home |
| NHS Forth Valley | Organisational Development | Staff Support & Wellbeing Group |
| NHS Forth Valley | Falkirk HSCP | Joint Loan Equipment Service (JLES) |
| NHS Forth Valley | Administration Officer Health Promotion | |
| NHS Forth Valley | Falkirk HSCP | My Covid Journey (MH) |
| NHS Forth Valley | Falkirk HSCP | Health Promotion Officer COVID Assessment Centre |
| NHS Forth Valley | Barbara-Anne's Story | |
| NHS Forth Valley | Employee Voices Nicola Orr | |
| NHS Forth Valley | Forth Valley Royal Hospital | Senior Charge Nurse |
| NHS Forth Valley | Bellfield Centre | Redeployment at Bellfield Centre |
| NHS Forth Valley | Acute | NHS Forth Valley FY1 Experience during the pandemic |
| NHS Western Isles | Nurse Directorate | Occupational Therapy Team Story |
| NHS Western Isles | Various Directorates | Collaborative Wellbeing Approach |
| NHS 24 | Service Delivery | Mental Health Hub Covid Story: An expanding service |
| NHS 24 | Service Delivery | East Coaching Team Covid Story: A coaching kindness group |
| NHS Education for Scotland | Board Wide | I feel my organisation cares about my health & wellbeing |
| NHS Orkney | St Rognvald House | Teamwork |
| Health Improvement Scotland | Communications | Come Together - how we kept on huddling in the virtual world |
Contact
Email: suzanne.thomas@gov.scot
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