Health & Social Care Staff Experience Survey 2022

Independent report by Webropol providing detailed information and analysis of staff experience in health and social care across Scotland during 2022


Demographic Profile of Staff completing the iMatter Survey

Demographic questions were first introduced in the Everyone Matters Pulse Survey 2020 and were added to the iMatter survey in 2021. They were again included in iMatter 2022. The questions asked are the same as those asked in the Scottish Census 2022 Scotland's Census 2022 paper questionnaires | Scotland's Census (scotlandscensus.gov.uk).

No major changes in the demographic profile of staff completing the iMatter survey. The very slightly younger age profile may be contributing to the increases in those who have not married/entered a civil partnership and those who have no religion.

What is your sex? 2021 2022 Movement 2022 – 2021 (Percentage points)
Female 75% 75% 0
Male 19% 18% -1
No Answer Given 6% 7% +1
Which of the following best describes your sexual orientation? 2021 2022 Movement 2022 – 2021 (Percentage points)
Straight/Heterosexual 87% 88% +1
Gay or Lesbian 2% 2% 0
Bisexual 1% 1% 0
Prefer to self-describe 1% 1% 0
No Answer Given 8% 8% 0
Do you consider yourself to be trans, or have a trans history? 2021 2022 Movement 2022 – 2021 (Percentage points)
No 93% 93% 0
Yes <1% <1% 0
No Answer Given 7% 7% 0
Cluster column chart comparing ages by percentage between 2021 and 2022. The results are: under 25 years, both 3%; 25 to 34 years, 2021 15%, 2022 16%; 35 to 44 years, both 21%; 45 to 54 years, 2021 26%, 2022 27%; 55 to 64 years, both 21%; 65 and older, both 2%; and 11% did not answer in both years.
What is your legal marital or registered civil partnership status? 2021 2022 Movement 2022 – 2021 (Percentage points)
Never married and never registered in a civil partnership 25% 28% +3
Married 52% 51% -1
In a registered civil partnership 1% 1% 0
Separated, but still legally married 3% 3% 0
Separated, but still legally in a civil partnership <1% <1% 0
Divorced 8% 8% 0
Formerly in a civil partnership which is now legally dissolved <1% <1% 0
Widowed 2% 2% 0
Surviving partner from a civil partnership <1% <1% 0
No Answer Given 9% 8% -1
What religion, religious denomination or body do you belong to? 2021 2022 Movement 2022 – 2021 (Percentage points)
None 50% 52% +2
Church of Scotland 21% 20% -1
Roman Catholic 14% 14% 0
Other Christian 4% 4% 0
Muslim 1% 1% 0
Hindu <1% <1% 0
Buddhist <1% <1% 0
Sikh <1% <1% 0
Jewish <1% <1% 0
Pagan <1% <1% 0
Another religion or body 1% 1% 0
No Answer Given 7% 7% 0
Have you been on maternity/parental or shared parental leave in the last 12 months? 2021 2022 Movement 2022 – 2021 (Percentage points)
Yes 4% 3% -1
No 88% 90% +2
No Answer Given 12% 7% -5
Do you consider yourself to be disabled within the definition of the Equality Act 2010? 2021 2022 Movement 2022 – 2021 (Percentage points)
No 88% 88% 0
Yes 5% 6% +1
No Answer Given 6% 6% 0
Do you have any of the following, which have lasted, or are expected to last, at least 12 months? 2021 2022 Movement 2022 – 2021 (Percentage points)
Deafness or partial hearing loss 4% 4% 0
Blindness or partial sight loss 1% 1% 0
Full or partial loss of voice or difficulty speaking <1% <1% 0
Learning disability 1% 1% 0
Learning difficulty 2% 2% 0
Developmental disorder <1% 0% 0
Physical disability 4% 4% 0
Mental health condition 10% 10% 0
Long-term illness, disease or condition 14% 14% 0
Other condition 4% 4% 0
No condition 68% 68% 0
No Answer Given 21% 18% -3

19,464 (18%) staff did not answer this question. It is reasonable to assume the majority of these do not have any conditions lasting 12 months or more. Therefore, as a proportion of all staff the percentages reported above are likely to be reduced by circa.20%.

What is your ethnic group? 2021 2022 Movement 2022 – 2021 (Percentage points)
White 90% 90% 0
Mixed or multiple ethnic groups 1% 1% 0
Asian, Scottish Asian or British Asian 2% 2% 0
African, Scottish African or British African 1% 1% 0
Caribbean or Black 1% <1% 0
Another ethnic group <1% <1% 0
No Answer Given 6% 7% +1
2021 2022 Movement 2022 – 2021 (Percentage points)
White
Scottish 85% 85% 0
Other British 10% 10% 0
Irish 2% 2% 0
Polish 1% 1% 0
Gypsy / Traveller <1% <1% 0
Roma <1% <1% 0
Showman / Showwoman <1% <1% 0
Another white ethnic group 2% 2% 0
No Answer Given 1% 1% 0
Asian, Scottish Asian or British Asian
Pakistani, Scottish Pakistani or British Pakistani 19% 19% 0
Indian, Scottish Indian or British Indian 44% 44% 0
Bangladeshi, Scottish Bangladeshi or British Bangladeshi 2% 2% 0
Chinese, Scottish Chinese or British Chinese 11% 11% 0
Other 17% 19% +2
No Answer Given 6% 5% -1
Another ethnic group
Arab, Scottish Arab or British Arab 26% 27% +1
Other, please write in 56% 55% -1
No Answer Given 18% 18% 0

Staff Grouping

83% of staff completing the iMatter survey are employed by NHSScotland and 14% by Local Authorities. 3% chose not to answer the question.

The three largest staff groupings in NHSScotland staff are Nursing and Midwifery (34%), Administrative Services (22%) and Allied Health Profession (12%).

NHSScotland Employees 2022
Administrative Services (Finance, HR, IT, call handler, office and patient services) 22%
Allied Health Profession 12%
Ambulance Services 3%
Health Science Services 4%
Medical and Dental 7%
Medical and Dental Support (physicians assistant, theatre services, operating dept, dental technician, hygienist, dental & orthodontist therapist, oral health) 1%
Nursing and Midwifery 34%
Other Therapeutic (Optometry, pharmacy, psychology, genetic counselling.) 4%
Personal and Social Care 2%
Senior Managers (Executive grades, senior manager pay band) 1%
Support Services (Catering, domestic, portering, estates and facilities, security, laundry, transport, sterile services.) 7%
No Answer Given 3%

Among Local Authority staff almost half (48%) are employed in Adult Services and a quarter (25%) in Older People Services.

Local Authority Employees 2022
Adult Services 48%
Business Services (Business Improvement, Support Services, Information Systems, Finance and Administration) 7%
Children’s Services 11%
Criminal Justice 4%
Older People Services 25%
Senior Managers 1%
Strategic Development 1%
No Answer Given 3%

Staff Groupings – Demographic Profiles

While NHSScotland staff have a similar demographic profile to Local Authority staff in most attributes, there is a notable difference on age. A greater proportion of Local Authority staff are 45 years and over (55% vs 47%).

Cluster column chart comparing ages by percentage between NHS Scotland staff (NHS) and Local Authority staff (LA). The results are: under 25 years, NHS 3%, LA 2%; 25 to 34 years, NHS 17%, LA 12%; 35 to 44 years, NHS 22%, LA 18%; 45 to 54 years, NHS 25%, LA 26%; 55 to 64 years, NHS 23%, LA 31%; 65 and older, both 2%; and about 10% in each group did not answer.

Appendix 8 contains an overview of the demographic profile of each of the NHSScotland and Local Authority Staff Groupings. There are quite considerable differences for example:

  • 90% of NHSScotland Nursing and Midwifery staff are female compared to only 41% of Ambulance Services staff
  • 90% of Local Authority staff working in Older People Services are female, compared to 70% of Senior Managers
  • 12% of NHSScotland staff working in Other Therapeutic are aged 55 years and over, compared to 41% of those working in Support Services
  • 26% of Local Authority staff working in Business Services and Criminal Justice are aged 55 years or older, compared to 39% of those working in Older People Services
  • The highest proportion of staff who are of ethnicity other than white in NHSScotland are Medical and Dental staff (14%) and the lowest is Ambulance Service and Senior Managers (both less than 2%)

Appendix 9 contains an overview of demographics by Board. The Geographic Boards are quite similar in demographic profiles. National Boards show more differences particularly around age and gender.

Contact

Email: Suzanne.thomas@gov.scot

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