Health and social care staff experience survey 2022

Independent report by Webropol providing detailed information and analysis of staff experience in health and social care across Scotland during 2022


Survey Questions – Summary

iMatter 2022
My Experience as an Individual
I am clear about my duties and responsibilities 87
I get the information I need to do my job well 81
I am given the time and resources to support my learning growth 72
I have sufficient support to do my job well 78
I am confident my ideas and suggestions are listened to 76
I am confident my ideas and suggestion are acted upon 72
I feel involved in decisions relating to my job 71
I am treated with dignity and respect as an individual 84
I am treated fairly and consistently 82
I get enough helpful feedback on how well I do my work 74
I feel appreciated for the work I do 75
My work gives me a sense of achievement 81
My Team/My Line Manager
I feel my direct line manager cares about my health and well-being 86
My direct line manager is sufficiently approachable 88
I have confidence and trust in my direct line manager 85
I feel involved in decisions relating to my team 76
I am confident performance is managed well within my team 78
My team works well together 83
I would recommend my team as a good one to be a part of 84
My Organisation
I understand how my role contributes to the goals of my organisation 83
I feel my organisation cares about my health and wellbeing 71
I feel that board members who are responsible for my organisation are sufficiently visible 55
I have confidence and trust in Board members who are responsible for my organisation 61
I feel sufficiently involved in decisions relating to my organisation 55
I am confident performance is managed well within my organisation 63
I get the help and support I need from other teams and services within the organisation to do my job 70
I would recommend my organisation as a good place to work 74
I would be happy for a friend or relative to access services within my organisation 77

The chart following shows all the components ranked in order of score, high to low. The highest scoring areas are those that relate to the relationship staff have with their line manager and the clarity staff have about their role. The lowest scoring components are those that relate to the Board, to involvement in decisions and how performance is managed.

Bar chart showing survey components ranked from highest; 88 for line manager being sufficiently approachable; to lowest; 55 for feeling sufficiently involved in decisions relating to my organisation.

Contact

Email: Suzanne.thomas@gov.scot

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