Publication - Advice and guidance
Scottish Approach to Service Design
The vision for the Scottish Approach to Service Design is that the people of Scotland are supported and empowered to actively participate in the definition, design and delivery of their public services (from policy making to live service improvement).
About this resource
The vision for the Scottish Approach to Service Design is that the people of Scotland are supported and empowered to actively participate in the definition, design and delivery of their public services (from policy making to live service improvement).
This document is for:
- people and organisations who design (or facilitate the design of) public services and policies
- anyone interested in taking part in designing policies and services
Contact
Email: design@gov.scot