Gender identity healthcare: evaluation of the impact of Scottish Government funding

Annex J: Evaluation Survey Questions - Third Sector

Explanatory/introductory note for survey participants

In 2022-23, the Scottish Government allocated a total of £2.2 million to NHS Health Boards with Gender Identity Clinics (GICs), the first part of a planned £9 million investment in improving the delivery of and access to gender identity healthcare in Scotland in the years to come.

This survey is part of a Scottish Government-commissioned study carried out by Horizons Research, looking at the impact of this funding with regards to aims such as addressing waiting times and achieving sustainable service improvement for those accessing gender identity care. As part of the study, we are keen to hear the views of third sector and other organisations across Scotland who are involved in supporting patients accessing gender identity services.

All data we gather through the survey will be held in accordance with GDPR and UK Data Protection Act regulations, and will form part of a broader evidence base which will be used to undertake an evaluation of the effect of Scottish Government funding on access to, and delivery of, gender identity healthcare services. This will be published in a Scottish Government report at the end of 2024/beginning of 2025. Any information you provide through the survey will be anonymised, so your name will not be used in any reports or publications resulting from the study.

Thank you in advance for your time and participation in the survey - we value all input and look forward to your contribution to the research.

Survey questions:

1. What is your name and the name of your organisation?

2. In which NHS Health Board area is your organisation based?

a. NHS Grampian

b. NHS Greater Glasgow and Clyde

c. NHS Highland

d. NHS Lothian

e. All

f. Other

3. Does your organisation currently offer support to individuals seeking to access gender identity services?

a. Yes

b. No

4. If Yes, what kind of support do you currently offer to people seeking gender identity healthcare services?

5. Is your organisation currently providing any services in partnership with any Gender Identity Clinics (GICs)?

a. Yes

b. No

6. If Yes, what services do you provide in partnership with GICs?

7. Does your organisation work with any other organisations in providing support/services to people seeking gender identity healthcare?

a. Yes

b. No

8. If Yes, please tell us a little about the work you do with any other organisations in providing support/services to people seeking gender identity healthcare.

9. Overall, have you found the Gender Identity Clinics and other teams/departments within the NHS to be open to partnership working in relation to gender identity healthcare?

a. Yes

b. No

c. Not sure / not applicable

10. Please tell us a little about the reasons why you have found GICs and other NHS teams/departments to be either open or not open to partnership working.

11. Since the allocation of additional Scottish Government funding for gender identity healthcare (beginning in 2022), have you noticed any changes in how gender identity services are delivered in your area?

a. Yes

b. No

c. Don’t know

12. If Yes, please tell us a little more about any changes you have seen in the ways in which gender identity services are delivered. (Note: for example, changes in the staff mix of services, changes in how services are supported within local governance structures, changes in care pathways, changes in how services engage with the third sector)

13. Do you feel the allocation of additional Scottish Government funding for gender identity healthcare (beginning in 2022) has made a difference in relation to any specific outcomes in your area? (Note: for example, waiting times, access to services, staff wellbeing, patient and staff satisfaction, overall patient care)

a. Yes

b. No

c. Don’t know

14. If Yes, please tell us a little more about any differences you feel the allocation of funding has made, including which outcomes you feel this has been in relation to.

15. Looking to the future, how would you like gender identity healthcare to be delivered? Are there any other ways in which you would like your organisation to work with Gender Identity Clinics?

16. What are the greatest obstacles and opportunities in relation to supporting patients receiving gender identity healthcare, in your opinion?

17. Do you have any additional thoughts you would like to share in relation to the delivery of gender identity healthcare in your area? (Note: for example, thoughts on any unintended benefits/consequences of the Scottish Government funding, or on the future delivery of gender identity services)

18. Finally, would you be interested in taking further part in this study over the coming weeks/months, for example by participating in a focus group or a research interview?

a. Yes

b. No

19. If Yes, please provide an email address you would be happy to be contacted on.