Gender identity healthcare: evaluation of the impact of Scottish Government funding

Annex H: Inception Phase Interview Schedule

Introductory Questions

• Could you tell me about the nature of your work and the work of your organisation?
• How many people in your organisation work in the area of gender identity healthcare, and what do they do?

Inception Phase Questions

• We’re looking to map the delivery of services in each local healthcare system. Which organisations are involved in delivering gender identity healthcare services in your local Health Board? (i.e. clinics, referring organisations, organisations referred to, other partner orgs, patient support organisations.)
• How closely do you work with partner organisations? For instance, how often do you meet? How would you describe working relations with partners?
• What are the challenges and enablers to working in partnership?
• Could you give me an overview of what gender identity healthcare services are offered in your Health Board, and how they are delivered?
• Do you think the delivery of services in your local system differs from other Health Boards in Scotland?
• Do you have regular contact with other clinics in Scotland?
• Has the delivery of services changed with Scottish Government funding? How so?

Additional questions (if there is time)

• What has been the impact of Scottish Government funding on the patient experience and their health outcomes?
• What has been the impact of SG funding on staff satisfaction and wellbeing?
• Have there been any unintended benefits arising from this SG funding & improvement work?
• And have there been any challenges or unintended consequences from the SG funding?

Concluding Questions

• Is there anyone else we should talk to or documents we should look at?
• Is there anything you would like to add?