Digital Identity Scotland (DIS)

The main aim of the Digital Identity Scotland (DIS) Programme is to improve people’s access to public services by providing them a safe, reusable and easy way to prove who they are or that they are eligible for a public service. This is a commitment within Scotland’s Programme for Government and digital strategy and will benefit everyone seeking those services as well as the public sector as a whole.

It is becoming more and more important to establish and safeguard trust in all of our digital interactions. Being able to prove who we are digitally (or that we are eligible for a service) will speed up our access and support the transformation of key public services. We believe that people should be able to do this easily; be confident that no-one else is able to pretend to be them; and be confident that their information is kept private and fully protected at all times.

To do this, the programme is focused on delivery of a digital identity ‘attribute store/ personal locker’ based model. We are working with a range of users to design a service around this model that improves the way public service organisations prove and assure information an individual provides about themselves. In doing so, we will improve the experience for all.

We are designing the service so that it will be voluntary for people to use. It will also offer those seeking to access public services choice and control about whether to store their personal information and what they share with individual public service providers.

Working with users, we will seek to fully understand their needs so we are best able to develop and communicate the benefits of using the service. We are also considering those people who are unable or unwilling to access services online so we also intend that people will still be able to access services in other ways, such as in-person.

We aim to bring consistency across multiple public service providers and improve ease of use for individuals. This will also reduce the amount of personal information public organisations need to store and protect.

All work is being conducted following the spirit and practice of open government.

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