People arriving from Ukraine - risk and need: public protection guidance

Guidance for all practitioners involved in safeguarding of children and adults who are arriving in Scotland from Ukraine to identify and respond to risk and need.

Welcome Hubs

In order to meet immediate accommodation needs, Welcome Hubs have been established in the following locations:

  • Edinburgh
  • Paisley (Glasgow Airport)
  • Glasgow and Dumfries and Galloway

Other Welcome Hubs are being planned to open soon. The Welcome Hubs are multi-agency and local authority led. Local authorities are working with COSLA, the Scottish Government and the voluntary sector to ensure immediate support is available on arrival to Scotland. They all have associated accommodation for temporary stays prior to transferring to more settled accommodation allowing for the assessment of needs and matching.

There are also ‘Welcome Desks’ at other points of entry such as train stations, which will direct people arriving from Ukraine to the established Welcome Hubs where accommodation and support is provided.

It is essential that as part of any welcome arrangement, people arriving from Ukraine are provided with information on:

  • what checks have been carried out on their host
  • how to keep themselves and their families safe
  • what their rights and entitlements are here in Scotland
  • what to do if their living arrangement breaks down
  • where to go for support and advice

It is essential that where there has been a recognised risk of harm identified for either children or adults. That person is not transferred beyond the hub authority without proportionate and relevant information detailing the specific concerns being shared with receiving authority.



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