Publication - Transparency data

NHS Scotland performance against LDP standards

Published: 18 Jul 2019

Performance data on the current Local Delivery Plan (LDP) Standards - priorities set and agreed between the Scottish Government and NHS Boards to provide assurance on NHS Scotland performance. 

Contents
NHS Scotland performance against LDP standards
GP access

LDP Standard

GPs to provide 48 hour access or advance booking to an appropriate member of the GP team for at least 90 per cent of patients.

Current national performance

In 2017/18, 93 per cent of survey responses were positive for 48 hour access to an appropriate healthcare professional.

In 2017/18, 68 per cent of survey responses were positive for booking an appointment with a GP more than 48 hours in advance.

About this LDP standard

Often a patient's first contact with the NHS is through their GP practice. It is vital, therefore, that every member of the public has fast and convenient access to their local primary medical services to ensure better outcomes and experiences for patients. The performance measure will be monitored through the results of the national healthcare experience survey, which directly measures patients' experience of getting access to primary medical services.

Performance against this standard

48 hour GP access

The performance measure for this standard is measured by the Health and Care Experience Survey and says that at least 90% of people should have 48-hour access to the appropriate healthcare professional.

Information from this survey for 2017/18 shows that the proportion of positive responses for 48-hour access to an appropriate healthcare professional was 93 per cent.

The graph below shows national performance on the 48-hour GP access standard since 2011/12.

NHS Board level performance is shown for the most recent time period in the table below.

The table below shows the weighted 1 percentage of positive responses for 48-hour access to an appropriate healthcare professional, by NHS Board, for financial year 2017/18.

NHS Board

Financial year 2017/18

NHS AYRSHIRE & ARRAN

92%

NHS BORDERS

94%

NHS DUMFRIES & GALLOWAY

96%

NHS FIFE

91%

NHS FORTH VALLEY

92%

NHS GRAMPIAN

91%

NHS GREATER GLASGOW & CLYDE

94%

NHS HIGHLAND

95%

NHS LANARKSHIRE

91%

NHS LOTHIAN

93%

NHS ORKNEY

99%

NHS SHETLAND

93%

NHS TAYSIDE

94%

NHS WESTERN ISLES

99%

NHSSCOTLAND

93%

Source: Health and Care Experience Survey

1 For information on weightings , see Health & Care Experience Survey 2017/18 Weighting Methodology.

Advance booking

The performance measure for this standard is measured by the Health and Care Experience Survey and says that at least 90% of people should be able to book an appointment with a GP more than 48 hours in advance.

Information from this survey for 2017/18 shows that the proportion of positive responses for booking an appointment with a GP more than 48 hours in advance was 68 per cent.

The graph below shows national performance on the Advanced booking standard since 2011/12.

NHS Board level performance is shown for the most recent time period in the table below.

The table below shows the weighted 1 percentage of positive responses for booking an appointment with a GP more than 48 hours in advance, by NHS Board, for financial year 2017/18.

NHS Board

Financial year 2017/18

NHS AYRSHIRE & ARRAN

62%

NHS BORDERS

80%

NHS DUMFRIES & GALLOWAY

75%

NHS FIFE

60%

NHS FORTH VALLEY

72%

NHS GRAMPIAN

70%

NHS GREATER GLASGOW & CLYDE

73%

NHS HIGHLAND

82%

NHS LANARKSHIRE

59%

NHS LOTHIAN

65%

NHS ORKNEY

96%

NHS SHETLAND

61%

NHS TAYSIDE

64%

NHS WESTERN ISLES

74%

NHSSCOTLAND

68%

Source: Health and Care Experience Survey

1  For information on weightings , see Health & Care Experience Survey 2017/18 Weighting Methodology

Further information

Health & Care Experience Survey : GP survey Information.

Health and Care Experience Survey 2017/18

Health and Care Experience Survey 2015/16

48 hour access website

Related National Outcomes

Page updated : 22 October 2019