Health and Care Experience Survey
Collection of documents relating to a postal survey asking about people’s experiences of GP practices and other local health and care services.
Introduction
The Health and Care Experience Survey (successor to the GP and Local NHS Services Patient Experience Survey) asks about people’s experiences of:
- accessing and using their GP practice and Out of Hours services
- aspects of care and support provided by local authorities and other organisations
- caring responsibilities and related support
It is a postal survey sent to a random sample of people registered with a GP in Scotland. The survey has been run every two years since 2009.
2023 to 2024
We are now working on the Health and Care Experience Survey 2023 to 2024 and are aiming to publish the results in spring 2024.
We are developing the survey and testing the survey questions with volunteers. If you are invited to test the survey questionnaire, please do participate. Once testing is complete, the survey pack will be finalised and issued to a randomly selected group of people in autumn 2023.
2021 to 2022
Results for each GP practice, GP cluster, health and social care partnership and NHS board, as well as time series trends where applicable, are available through an interactive dashboard hosted by Public Health Scotland.
2019 to 2020
- Health and Care Experience survey 2020 on Public Health Scotland (includes dashboards)
2017 to 2018
- Health and Care Experience survey 2017 to 2018 on Public Health Scotland (includes dashboards)
2015 to 2016
2013 to 2014
2011 to 2012
2009 to 2010
Survey materials
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