Health and Care Experience Survey
Collection of documents relating to a survey asking about people’s experiences of health and care services.
Introduction
The Health and Care Experience (HACE) survey asks about people’s experiences of:
- accessing and using their general practice and out of hours services
- aspects of care and support provided by local authorities and other organisations
- caring responsibilities and related support.
It is an online and postal survey sent to a random sample of people registered with a general practice in Scotland. The survey has been run every two years since 2009.
2025 to 2026
The results of the Health and Care Experience Survey 2025 to 2026 will be published on 26th May 2026.
We would like to thank all the survey respondents for participating in the survey and sharing their views with us.
To learn more about how your data will be used, please read the survey’s Privacy Notice.
2023 to 2024
Results for each General Practice, General Practice Cluster, Health and Social Care Partnership and NHS Board, as well as time series trends where applicable, are available via an online dashboard hosted by Public Health Scotland.
- Health and Care Experience Survey 2023/24: National Results
- Health and Care Experience Survey 2023/24 Technical Report
- Health and Care Experience Survey 2023 to 2024: Results by geography
- Health and Care Experience (HACE) survey – further analysis of care experience
- Health and Care Experience Survey 2023/24: Mental Health Analysis
- Health and Care Experience Survey 2023/24: Analysis of reported unmet care needs among people aged 65+