Emergency Department signposting/ redirection guidance

Best practice guidance for Emergency Departments to ensure people are being seen by the right person in the right place for their healthcare need.

5. Purpose of this Guidance

The purpose of this guidance is to:

  • provide a framework to enable NHS Boards and H&SCPs to develop a consistent approach to signposting
  • ensure NHS Boards and H&SCPs support citizens to access the right care in the right place

The guidance outlines a set of underlying principles and defines the key component parts of best practice Emergency Department signposting/redirection. This approach is supported and endorsed by the Royal College of Emergency Medicine (Scotland).


Email: jessica.milne@gov.scot

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