Emergency Department signposting/ redirection guidance

Best practice guidance for Emergency Departments to ensure people are being seen by the right person in the right place for their healthcare need.

4. Who is this document for?

This guidance offers a framework for NHS Boards and H&SCP’s to undertake a critical review of the effectiveness of current signposting approaches. This review should engage key stakeholders and take a whole system approach to developing a consistent and effective process, ensuring the framework laid out in this document are implemented consistently.


Email: jessica.milne@gov.scot

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