Consumers and competition
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Delivering Scotland's circular economy - proposed Circular Economy Bill: consultation
This consultation seeks views on our proposals for legislation to develop Scotland’s circular economy. The consultation sets out a number of areas in which we are seeking views on whether to take powers within a new Circular Economy Bill.
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Scotland's Vision for Trade: annual report - March 2022
Our first annual report on Scotland's Vision for Trade, outlining the range of specific actions that we have taken over the past year and our continued ambition to make trade-related decisions based on the principles of inclusive growth, wellbeing, sustainability, net zero and good governance.
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Getting the Right Change – retail strategy for Scotland
This strategy contains current initiatives and future actions to help fulfil our vision for the retail sector in a fair, sustainable way. By delivering on its actions we aim for successful, profitable retail businesses, creation of new, better jobs and to become an exemplar for inclusive growth.
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Consumer Scotland - energy, post and water - draft workplan 2022 to 2023: consultation
A key part of Consumer Scotland’s role will be to provide levy-funded advocacy in the energy, post and water sectors and this is our draft plan for that work, published for consultation.
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Infrastructure Investment Plan 2021-22 to 2025-26: major capital projects progress update - September 2021
The following information relates to projects with a capital value of £5 million or more which are at the outline business case (or equivalent) approved stage or beyond.
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Scotland's Climate Assembly - recommendations for action: SG response
Scotland's Climate Assembly published their full report on 23 June 2021. It included 81 recommendations for the Scottish Government, who had six months to respond. This response sets out the existing and proposed actions that government will take in order to address their recommendations.
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Heat networks delivery plan - draft: consultation
This draft heat network delivery plan sets out how the provisions of the Heat Networks (Scotland) Act 2021, and related policies, will contribute to increased heat networks across Scotland. It also outlines the proposed regulatory regime for the heat networks sector in Scotland.
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Becoming a Fair Work nation: consultation
This consultation seeks views on achieving this vision and ensuring Fair Work remains at the heart of our labour market interventions, particularly in the context of COVID-19 and EU Exit, by identifying the relevant challenges and opportunities for Fair Work across the Scottish economy.
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Just Transition - A Fairer, Greener Scotland: Scottish Government response
The Scottish Government's initial response to the final report of the Just Transition Commission. It sets out our long-term vision for just transition and provides details on our National Just Transition Planning Framework.
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Consumer duty for public bodies: consultation
This consultation is to help focus and support the delivery of a duty on specified public authorities to consider the impact of their policies on consumers.
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Energy Consumers Commission - project plan 2021 to 2022: consultation
A consultation on the Energy Consumers Commission's project plan covering proposed spending of Scotland's share of the energy advocacy levy for 2021-2022.
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Energy Consumers Commission: work plan - 2020 to 2021
This document sets out the Energy Consumers Commission's first work plan covering 2020-2021 ahead of the set up of Consumer Scotland in late 2021. Includes our proposed priorities for advocacy and specific projects to be completed.
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Regulation of electricians: consultation
Consultation considering whether regulatory measures are required to give greater protection to the public and reduce the level of poor electrical workmanship by a persistent rogue trader element. The consultation also discusses increasing consumer awareness.
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Fairer deliveries action plan: progress statement
An overview of the actions that we have been and are working on to make fairer deliveries for all.
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Tackling unfair delivery charges
Online map shows pricing by postcode.
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Sector guidance for easing lockdown
Support to work safely.
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Tenants to be given extra protection
Emergency Scottish legislation in response to coronavirus.
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Accountability of public services in Scotland: baseline evidence review and analysis
Main findings arising from research of the current landscape of the accountability of Public Services in Scotland.
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New consumer organisation
Legislation published to create Consumer Scotland.
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Consumer Scotland Bill: business and regulatory impact assessment
Business and regulatory impact assessment (BRIA) for the Consumer Scotland Bill introduced into Parliament on 5 June 2019.
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Consumer Scotland Bill: child rights and wellbeing impact assessment
Child rights and wellbeing impact assessment (CRWIA) for the Consumer Scotland Bill.
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Consumer Scotland Bill: Fairer Scotland Duty assessment
Fairer Scotland Duty impact assessment for the Consumer Scotland Bill.
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New consumer advice service launched
Advice on purchasing products both online and in shops.
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Consultation on a consumer body for Scotland: analysis of responses
Analysis of responses received to our consultation on the proposed powers and functions of a new statutory body, Consumer Scotland. The consultation was open between July and September 2018.
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Fairer parcel deliveries: action plan
Action plan outlining our committment to tackling unfair parcel delivery charges.
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Consultation to establish a consumer body for Scotland
The purpose of this consultation is to gather views from stakeholders on the proposed powers and functions of a new consumer body, called Consumer Scotland.
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Improving welfare for Scotland’s homeless pets
Consultation on pet rescue centres.
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Stopping nuisance calls
1,200 vulnerable people will be protected.
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Scotland's Nuisance Calls Commission: our response and action plan
Response to Scotland’s Nuisance Calls Commission, with actions to empower and protect individuals and encourage better business behaviour.
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Future of Crofting
Views sought on legislative changes.
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Reducing nuisance calls
Brown: UK Government must do more.
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Reducing nuisance calls
Steps to combat issue to be discussed at second Nuisance Call Commission.
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Delivering better outcomes for consumers and businesses in Scotland
Provides details of our recently devolved consumer and competition powers.
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Reducing nuisance calls
Steps to combat issue to be discussed at industry-first summit.
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Scotland gets low-carbon cosy
More renewable heat than ever before.
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Life for people in Scotland in 2015
A National Statistics Publication for Scotland.
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Nuisance calls summit
Scottish Government brings experts together to tackle the problem.
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Ensuring that markets work well for businesses and consumers – a strategic assessment of markets in Scotland
Our first step in identifying markets where Scottish consumers may not be getting a fair deal.
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Response to the Working Group on consumer and competition policy
Our initial response to the Working Group's final report on consumer protection and competition policy.
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Report of the Working Group on consumer and competition policy
Report considering how best to implement changes to the consumer and competition landscape.
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