Consumers and competition
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National Events Strategy Review: Easy Read version
Easy Read version of consultation to help shape the review of Scotland's National Events Strategy.
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National events strategy review: consultation - Gaelic version
Gaelic version of consultation to help shape the review of Scotland's national events strategy.
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National events strategy review: consultation
Scotland's National events strategy is being reviewed and updated. This will extend its term to the end of 2035. This survey provides everyone with a role in Scotland’s world-class event industry the chance to shape the sector’s updated strategy.
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National events strategy review: business and regulatory impact assessment - partial
Partial business and regulatory impact assessment (BRIA) for the consultation to help shape the review of Scotland's national events strategy.
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Reforming the UK packaging producer responsibility system: Partial Business and Regulatory Impact Assessment (BRIA)
A partial Business and Regulatory Impact Assessment (BRIA) for proposed secondary legislation which forms part of the introduction of extended producer responsibility (EPR) for packaging.
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Reform of legal services regulation
Modernisation plans centred on the public interest.
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Energy Consumers Commission - project plan 2021 to 2022: consultation
A consultation on the Energy Consumers Commission's project plan covering proposed spending of Scotland's share of the energy advocacy levy for 2021-2022.
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Energy Consumers Commission: work plan - 2020 to 2021
This document sets out the Energy Consumers Commission's first work plan covering 2020-2021 ahead of the set up of Consumer Scotland in late 2021. Includes our proposed priorities for advocacy and specific projects to be completed.
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Regulation of electricians: consultation
Consultation considering whether regulatory measures are required to give greater protection to the public and reduce the level of poor electrical workmanship by a persistent rogue trader element. The consultation also discusses increasing consumer awareness.
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Fairer deliveries action plan: progress statement
An overview of the actions that we have been and are working on to make fairer deliveries for all.
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Tackling unfair delivery charges
Online map shows pricing by postcode.
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Sector guidance for easing lockdown
Support to work safely.
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Tenants to be given extra protection
Emergency Scottish legislation in response to coronavirus.
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New consumer organisation
Legislation published to create Consumer Scotland.
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New consumer advice service launched
Advice on purchasing products both online and in shops.
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Consultation on a consumer body for Scotland: analysis of responses
Analysis of responses received to our consultation on the proposed powers and functions of a new statutory body, Consumer Scotland. The consultation was open between July and September 2018.
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Fairer parcel deliveries: action plan
Action plan outlining our committment to tackling unfair parcel delivery charges.
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Improving welfare for Scotland’s homeless pets
Consultation on pet rescue centres.
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Stopping nuisance calls
1,200 vulnerable people will be protected.
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Scotland's Nuisance Calls Commission: our response and action plan
Response to Scotland’s Nuisance Calls Commission, with actions to empower and protect individuals and encourage better business behaviour.
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Future of Crofting
Views sought on legislative changes.
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Reducing nuisance calls
Brown: UK Government must do more.
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Reducing nuisance calls
Steps to combat issue to be discussed at second Nuisance Call Commission.
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Delivering better outcomes for consumers and businesses in Scotland
Provides details of our recently devolved consumer and competition powers.
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Reducing nuisance calls
Steps to combat issue to be discussed at industry-first summit.
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Scotland gets low-carbon cosy
More renewable heat than ever before.
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Life for people in Scotland in 2015
A National Statistics Publication for Scotland.
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Ensuring that markets work well for businesses and consumers – a strategic assessment of markets in Scotland
Our first step in identifying markets where Scottish consumers may not be getting a fair deal.
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Response to the Working Group on consumer and competition policy
Our initial response to the Working Group's final report on consumer protection and competition policy.
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Report of the Working Group on consumer and competition policy
Report considering how best to implement changes to the consumer and competition landscape.
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