Policy - Latest
Latest
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Fairer deliveries action plan: progress statement
An overview of the actions that we have been and are working on to make fairer deliveries for all.
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Tackling unfair delivery charges
Online map shows pricing by postcode.
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Sector guidance for easing lockdown
Support to work safely.
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Tenants to be given extra protection
Emergency Scottish legislation in response to coronavirus.
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Accountability of public services in Scotland: baseline evidence review and analysis
Main findings arising from research of the current landscape of the accountability of Public Services in Scotland.
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New consumer organisation
Legislation published to create Consumer Scotland.
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Consumer Scotland Bill: business and regulatory impact assessment
Business and regulatory impact assessment (BRIA) for the Consumer Scotland Bill introduced into Parliament on 5 June 2019.
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Consumer Scotland Bill: child rights and wellbeing impact assessment
Child rights and wellbeing impact assessment (CRWIA) for the Consumer Scotland Bill.
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Consumer Scotland Bill: Fairer Scotland Duty assessment
Fairer Scotland Duty impact assessment for the Consumer Scotland Bill.
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New consumer advice service launched
Advice on purchasing products both online and in shops.
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Consultation on a consumer body for Scotland: analysis of responses
Analysis of responses received to our consultation on the proposed powers and functions of a new statutory body, Consumer Scotland. The consultation was open between July and September 2018.
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Fairer parcel deliveries: action plan
Action plan outlining our committment to tackling unfair parcel delivery charges.
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Consultation to establish a consumer body for Scotland
The purpose of this consultation is to gather views from stakeholders on the proposed powers and functions of a new consumer body, called Consumer Scotland.
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Improving welfare for Scotland’s homeless pets
Consultation on pet rescue centres.
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Stopping nuisance calls
1,200 vulnerable people will be protected.
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Scotland's Nuisance Calls Commission: our response and action plan
Response to Scotland’s Nuisance Calls Commission, with actions to empower and protect individuals and encourage better business behaviour.
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Future of Crofting
Views sought on legislative changes.
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Reducing nuisance calls
Brown: UK Government must do more.
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Reducing nuisance calls
Steps to combat issue to be discussed at second Nuisance Call Commission.
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Delivering better outcomes for consumers and businesses in Scotland
Provides details of our recently devolved consumer and competition powers.
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Reducing nuisance calls
Steps to combat issue to be discussed at industry-first summit.
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Scotland gets low-carbon cosy
More renewable heat than ever before.
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Life for people in Scotland in 2015
A National Statistics Publication for Scotland.
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Nuisance calls summit
Scottish Government brings experts together to tackle the problem.
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Ensuring that markets work well for businesses and consumers – a strategic assessment of markets in Scotland
Our first step in identifying markets where Scottish consumers may not be getting a fair deal.
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Response to the Working Group on consumer and competition policy
Our initial response to the Working Group's final report on consumer protection and competition policy.
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Report of the Working Group on consumer and competition policy
Report considering how best to implement changes to the consumer and competition landscape.