Consumers and competition

A consultation on the Energy Consumers Commission's project plan covering proposed spending of Scotland's share of the energy advocacy levy for 2021-2022.

This document sets out the Energy Consumers Commission's first work plan covering 2020-2021 ahead of the set up of Consumer Scotland in late 2021. Includes our proposed priorities for advocacy and specific projects to be completed.

Consultation considering whether regulatory measures are required to give greater protection to the public and reduce the level of poor electrical workmanship by a persistent rogue trader element. The consultation also discusses increasing consumer awareness.

An overview of the actions that we have been and are working on to make fairer deliveries for all.

Online map shows pricing by postcode.

Support to work safely.

Emergency Scottish legislation in response to coronavirus.

Main findings arising from research of the current landscape of the accountability of Public Services in Scotland.

Legislation published to create Consumer Scotland.

Business and regulatory impact assessment (BRIA) for the Consumer Scotland Bill introduced into Parliament on 5 June 2019.

Child rights and wellbeing impact assessment (CRWIA) for the Consumer Scotland Bill.

Fairer Scotland Duty impact assessment for the Consumer Scotland Bill.

Advice on purchasing products both online and in shops.

Analysis of responses received to our consultation on the proposed powers and functions of a new statutory body, Consumer Scotland. The consultation was open between July and September 2018.

Action plan outlining our committment to tackling unfair parcel delivery charges.

The purpose of this consultation is to gather views from stakeholders on the proposed powers and functions of a new consumer body, called Consumer Scotland.

Consultation on pet rescue centres.

1,200 vulnerable people will be protected.

Response to Scotland’s Nuisance Calls Commission, with actions to empower and protect individuals and encourage better business behaviour.

Views sought on legislative changes.

Brown: UK Government must do more.

Steps to combat issue to be discussed at second Nuisance Call Commission.

Provides details of our recently devolved consumer and competition powers.

Steps to combat issue to be discussed at industry-first summit.

More renewable heat than ever before.

A National Statistics Publication for Scotland.

Scottish Government brings experts together to tackle the problem.

Our first step in identifying markets where Scottish consumers may not be getting a fair deal.

Our initial response to the Working Group's final report on consumer protection and competition policy.