Quality prescribing for chronic pain: guide for improvement 2026-2029
Chronic pain, defined as persistent pain lasting beyond three months, can significantly impact quality of life, affecting physical and mental wellbeing. This guide supports clinicians and people living with chronic pain, using a person-centred approach to pain management.
12. Case studies
12.1 Case study: Opioids in chronic pain
Case summary
Background (age, sex, occupation, baseline function)
- 74-year-old female
- Lives in ground floor flat
- Mobilises with walking aid but currently housebound
History of presentation/reason for review
- Identified for review by a search in her GP practice (using Scottish Therapeutics Utility (STU)), as she is prescribed a high dose opioid (>50mg morphine equivalent)
- Currently taking Longtec® 90mg daily plus Shortec® 30mg daily (i.e. 180mg morphine equivalent daily (MED) dose)
Current medical history and relevant comorbidities
- Lower back pain episode - six years ago
- Transient diplopia - cause uncertain – 10 years ago
- Essential hypertension – 14 years ago
- Barrett’s oesophagus with hiatus hernia – 14 years ago
- Chronic lower back pain - 24 years ago
- Cerebrovascular disease – 25 years ago
- Seronegative polyarthropathy – 25 years ago
- Osteoporosis – 26 years ago
- Anxiety – 31 years ago
Current medication and drug allergies (include over the counter (OTC) preparation, traditional medicines and herbal remedies)
Allergies or adverse drug reactions (ADRs)
- Adverse reaction to aspirin previously - GI upset
Current medication
- Amlodipine 5mg tablets: one tablet daily
- Clopidogrel 75mg tablets: one tablet daily
- Diazepam 2mg tablets: one tablet daily in the morning
- Longtec® 40mg tablets: one tablet twice daily
- Longtec® 5mg tablets: one tablet twice daily
- Mirtazapine 15mg tablets: one tablet at night
- Nitrofurantoin 50mg capsules: one capsule at night
- Omeprazole 20mg capsules: one capsule twice daily
- Oxybutynin 2.5mg tablets: one tablet twice daily
- Paracetamol 500mg tablets: two tablets three times daily
- Quinine sulphate 200mg tablets: one tablet at night
- Ramipril 10mg capsules: one capsule daily
- Senna 7.5mg tablets: two tablets at night
- Shortec® 10mg capsules: one capsule six hourly, as required
- Vitamin D3 1000IU capsules: one capsule daily
- Zopiclone 3.75mg tablets: one tablet at night
Over the counter medicines: nil
Lifestyle and current function
- Clinical Frailty Score (Rockwood) 6 (moderately frail)
- Medication in compliance aid
- No difficulty swallowing medicines
- Carers four times a day for personal care/medication prompt/meals/shopping
- Appears a bit confused at times but lucid and normally perceptive (MMSE score 26/30 on testing three months ago)
- Smokes 15 cigarettes a day
- Reports no alcohol or recreational/over the counter drug use
- Reports poor appetite and diet but weight stable at 32kg:
- Two years ago 34.1kg, with dietetic input started
- Now on sip feeds and carers add in full cream milk, biscuits etc
Three years ago 38kg
“What matters to me” (ideas, concerns and expectations of treatment)
- Very fixed mindset on requirement for all medicines. Denies any side effects
- Would like to reduce pain levels - widespread pain in back, joints, and stomach. She rates her pain as 10/10
- Would like to go to bingo but has lost confidence to leave the flat
- Keeps herself happy by feeding birds/foxes - misses her dog who died last year
Observations, examinations and results
Note: local laboratory reference ranges may vary
- Weight 32kg (stable for last six months), Height 140cm, BMI 16.3kg/m2
- Urea and electrolytes– within range three months ago, eGFR greater than 60ml/min/1.73m2, calculated creatinine clearance 33mL/min
- BP average over three readings 145/85mmHg, no postural drop
- Serum cholesterol 4.4mmol/l (<5.0mmol/L), HDL/LDL ratio 3.8 (for women <2.5)
- DXA six years ago after being on bisphosphonate for five years. T= -2.7 Advised to stop bisphosphonate for two years and then re DXA - GP to refer again
Most recent relevant consultations
- Pain and polypharmacy review during a home visit three months ago. Brief Pain Inventory score average is 9/10 (unable to score interference questions, analgesic effectiveness 0-10%)
- GAD score 9/21
- Weekly phone calls to practice over last six months for a variety of complaints: urinary tract infection (UTI), upper respiratory tract infection (URTI), stomach pains
Follow-up:
- Regular contact with community link worker and follow-up with pharmacist to implement pain and polypharmacy medication review changes. Medication changes discussed, but reluctant to try some of them. Signposted to the resources “My Live Well with Pain” website
- Follow up every four to six weeks to review medication changes - slow, gradual changes with regular reassessment and individual choice over which medications to deprescribe and when
| Steps | Process | Person specific issues to address |
|---|---|---|
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1. Aims What matters to the individual about their condition(s)? |
Review diagnoses and consider:
Ask patient to complete PROMs (questions to prepare for my review) before their review |
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2. Need Identify essential drug therapy |
Identify essential drugs (not to be stopped without specialist advice)
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· Essential – none |
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3. Does the individual take unnecessary drug therapy? |
Identify and review the continued need for drugs
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4. Effectiveness Are therapeutic objectives being achieved? |
Identify the need for adding/intensifying drug therapy to achieve therapeutic objectives
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5. Safety Does the individual have or is at risk of ADR/ Side effects? Does the person know what to do if they’re ill? |
Identify individual safety risks by checking for
Identify adverse drug effects by checking for
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Discuss ADR and potential harm, increasing risk of falls, hyperalgesia, impact on cognition, sedation, immune suppression, query a factor in recurrent UTIs
Medication Sick Day Guidance given for ramipril |
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6. Sustainability Is drug therapy cost-effective and environmentally sustainable? |
Identify unnecessarily costly drug therapy by
Consider the environmental impact of
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7. Person-centredness Is the person willing and able to take drug therapy as intended? |
Does the person understand the outcomes of the review?
Ensure drug therapy changes are tailored to individual’s preferences. Consider
Agree and communicate plan
Ask patient to complete the post-review PROMs questions after their review |
Agreed plan
After four months follow-up, she had reduced to 45mg oxycodone (67.5mg MED). Pain still 9/10, but now going out with carer one day a week and visiting shops |
Key concepts in this case
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12.2 Case study: Anticonvulsants in chronic pain
Case summary
Background (age, sex, occupation, baseline function)
- 47-year-old female
- Police officer
History of presentation/reason for review
- She self-presents concerned about the impact of medicines and side effects on her ability to do her job. Recently she had tried to stop them all completely and felt awful, like she had the flu. She is concerned that she is addicted
Current medical history and relevant comorbidities
- Chronic low back pain and neuropathic leg pain following accident at work - two years ago
- Menopause - three years ago
Current medication and drug allergies (include over the counter (OTC) preparation and herbal remedies)
Allergies or adverse drug reactions: nil
- Femoston-conti® 1mg/5mg tablets: one tablet daily
- Gabapentin 300mg capsules: three capsules three times daily
- Paracetamol 500mg caplets: two tablets up to four times daily when required
- Tramadol 50mg capsules: two capsules four times daily
Over the counter medicines: nil
Lifestyle and current function
- Lives with husband and two teenage sons
- After accident was moved from being on the beat to a desk job as was overly sedated on medication
- Not as active due to back and leg pain, and sedentary job
- Avoids driving due to drowsiness
- Concerned she is putting on weight despite a healthy diet
- Non-smoker
- Alcohol less than seven units/week
“What matters to me” (ideas, concerns and expectations of treatment)
- “Pain has been improving so I tried to stop the medicines because they made me so tired. Burning and shooting feeling had gone”
- “One day I decided enough was enough, and just stopped taking the gabapentin and the tramadol. I don’t really use the paracetamol very often”
- “I felt so bad, my pain was worse, it was as though I had flu and I ended up taking them again - I’m scared to try stopping them now”
Observations, examinations and results
Note: local laboratory reference ranges may vary
- Weight 74.3kg, Height 168cm, BMI 26kg/m2
- Serum creatinine 84micromol/L (60-120micromol/L)
- FBC in normal range
- MRI - nothing abnormal
Most recent relevant consultations
- Gabapentin dose was increased eight months ago following a fall which had flared up her pain
| Steps | Process | Person specific issues to address |
|---|---|---|
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1. Aims What matters to the individual about their condition(s)? |
Review diagnoses and consider:
Ask patient to complete PROMs (questions to prepare for my review) before their review |
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2. Need Identify essential drug therapy |
Identify essential drugs (not to be stopped without specialist advice)
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3. Does the individual take unnecessary drug therapy? |
Identify and review the continued need for drugs
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4. Effectiveness Are therapeutic objectives being achieved? |
Identify the need for adding/intensifying drug therapy to achieve therapeutic objectives
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5. Safety Does the individual have or is at risk of ADR/ side effects? Does the person know what to do if they’re ill? |
Identify individual safety risks by checking for
Identify adverse drug effects by checking for
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6. Sustainability Is drug therapy cost-effective and environmentally sustainable? |
Identify unnecessarily costly drug therapy by
Consider the environmental impact of
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7. Person-centredness Is the person willing and able to take drug therapy as intended? |
Does the person understand the outcomes of the review?
Ensure drug therapy changes are tailored to individual’s preferences. Consider
Agree and communicate plan
Ask patient to complete the post-review PROMs questions after their review |
Agreed plan
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Key concepts in this case
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12.3 Case study: Antidepressants in chronic pain
Case summary
Background (age, sex, occupation, baseline function)
- 54-year-old male
- Works as a painter and decorator
History of presentation/reason for review
- Attends appointment due to uncontrolled pain
Current medical history and relevant comorbidities
- Diabetic peripheral neuropathic pain - two years ago
- Type 2 diabetes mellitus - four years ago
- Gout - seven years ago
Current medication and drug allergies (include over the counter (OTC) preparation, traditional medicines and herbal remedies)
Allergies or adverse drug reactions (ADRs): nil
Currently prescribed:
- Allopurinol 100mg tablets: one tablet daily
- Amitriptyline 50mg tablets: one tablet at night
- Atorvastatin 10mg tablets: one tablet daily
- Duloxetine 60mg capsules: one capsule daily (started three months prior to review)
- Metformin 500mg tablets: two tablets twice daily
- Tramadol 50mg capsules: two capsules when required for pain (no recent change – average use two to three times daily)
Over the counter medicines: nil
Occasional cannabis use for neuropathic pain
Lifestyle and current function
- Keeps active with regular walking
- Does not smoke
- Drinks eight units of alcohol a week (on his days off work)
- Has significantly changed diet over past two years since diabetes worsened
“What matters to me” (ideas, concerns and expectations of treatment)
- Wants pain to stop, especially during the day. He is particularly struggling when working
Observations, examinations and results
Note: local laboratory reference ranges may vary
- Weight 70kg, Height 174cm, BMI 23kg/m2 (with changes to diet and lifestyle he has managed to significantly reduce weight over past two years – nothing sinister suspected)
- BP 128/67mmHg
- Urea and Electrolytes in normal range, eGFR greater than 60ml/min/1.73m2
- HbA1c 50mmol/mol (6.7%)
- Thyroid function tests (TFTs) in normal range
- Bone profile in normal range
- Lipids in normal range
Most recent relevant consultations
- Duloxetine started for neuropathic pain three months prior to review
| Steps | Process | Person specific issues to address |
|---|---|---|
|
1. Aims What matters to the individual about their condition(s)? |
Review diagnoses and consider:
Ask patient to complete PROMs (questions to prepare for my review) before their review |
|
|
2. Need Identify essential drug therapy |
Identify essential drugs (not to be stopped without specialist advice)
|
|
|
3. Does the individual take unnecessary drug therapy? |
Identify and review the continued need for drugs
|
|
|
4. Effectiveness Are therapeutic objectives being achieved? |
Identify the need for adding/intensifying drug therapy to achieve therapeutic objectives
|
|
|
5. Safety Does the individual have or is at risk of ADR/ side effects? Does the person know what to do if they’re ill? |
Identify individual safety risks by checking for
Identify adverse drug effects by checking for
|
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6. Sustainability Is drug therapy cost-effective and environmentally sustainable? |
Identify unnecessarily costly drug therapy by
Consider the environmental impact of
Water pollution |
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7. Person-centredness Is the person willing and able to take drug therapy as intended? |
Does the person understand the outcomes of the review?
Ensure drug therapy changes are tailored to individual’s preferences. Consider
Agree and communicate plan
Ask patient to complete PROMs (questions to prepare for my review) before their review |
Agreed plan
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Key concepts in this case
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12.4 Case study: Drug dependency and requests for medication out of hours in chronic pain
Case summary
Background (age, sex, occupation, baseline function)
- 38-year-old female
- Part-time shop assistant
History of presentation/reason for review
- Contact to out of hours (via NHS 24) on Friday evening. Reports increasing pain, described as ‘tingling and shooting pain down my legs which comes and goes.’ Pain is chronic, more than three years, has not changed in nature, just intensity. No other symptoms which might suggest cord compression or other red flags
- Requesting more gabapentin and tramadol as states that pain is not controlled with current doses, so takes more than prescribed and has run out of medication
Current medical history and relevant comorbidities
- Depression – seven years ago
- Chronic pain: hip and back – nine years ago
- Drug dependency – 18 years ago
Current medication and drug allergies (include over the counter (OTC) preparations, traditional medicines and herbal remedies)
Allergies or adverse drug reactions: nil
Currently prescribed:
- Amitriptyline 50mg tablets: two tablets daily
- Bisacodyl 5mg tablets: one or two at night as required
- Co-codamol 30/500mg tablets: two tablets four times daily
- Gabapentin 300mg capsules: one capsule three times daily
- Methadone 1mg/ml oral solution: 30ml daily, twice weekly pick-up
- Pregabalin 150mg capsules: one capsule twice daily
- Sertraline 100mg tablets: one tablet daily
- Tramadol 50mg capsules: one capsule three times daily
Over the counter medicines: nil
Lifestyle and current function
- Single, two grown up daughters who live away from home
- Moved to the area ten months ago due to violent break-up with previous partner
- Alcohol: one bottle of wine most evenings
- Smoker: 30g tobacco weekly
- Occasional street drug use: cannabis at the weekend
- Usually little physical activity. Currently unable to drive, as licence confiscated due to drink-driving, so walking to and from work
“What matters to me” (ideas, concerns, and expectations of treatment)
- Wants to get pain under control
- Frustrated at time taken to get through on phone to have query dealt with by out of hours (OOH)
Observations, examinations and results
Note: local laboratory reference ranges may vary
- Urea and electrolytes normal
- Weight 79kg, Height 168cm, BMI 28kg/m2
- No change to bladder or bowel function, no loss of sensation
- Normal MRI scan within the last six months
- No additional information on Emergency Care Summary (ECS)
Most recent relevant consultations
Has frequent contacts with GP practice and out of hours as runs out of medication, which is dispensed weekly, often due to hip and low back pain.
| Steps | Process | Person specific issues to address |
|---|---|---|
|
1. Aims What matters to the individual about their condition(s)? |
Review diagnoses and consider:
|
|
|
2. Need Identify essential drug therapy |
Identify essential drugs (not to be stopped without specialist advice)
|
|
|
3. Does the individual take unnecessary drug therapy? |
Identify and review the continued need for drugs
|
|
|
4. Effectiveness Are therapeutic objectives being achieved? |
Identify the need for adding/intensifying drug therapy to achieve therapeutic objectives
|
|
|
5. Safety Does the individual have or is at risk of ADR/ side effects? Does the person know what to do if they’re ill? |
Identify individual safety risks by checking for
Identify adverse drug effects by checking for
|
|
|
6. Sustainability Is drug therapy cost-effective and environmentally sustainable? |
Identify unnecessarily costly drug therapy by
Consider the environmental impact of
Water pollution |
|
|
7. Person- centredness Is the person willing and able to take drug therapy as intended? |
Does the person understand the outcomes of the review?
Ensure drug therapy changes are tailored to individual’s preferences. Consider
Agree and communicate plan
|
Agreed plan
|
Key concepts in this case
- Managing regular requests (including out of hours) for pain medication which has potential for problematic substance use
- Special notes around indication for prescribing, planned reduction regimes or suggested management options for early prescription requests can be recorded within the ECS to aid decision making in OOH services
- In daytime GP practice recommend a plan for reducing inappropriate polypharmacy in pain and depression associated with drug dependency and substance use. This is preferable in daytime GP services due to access to full medical records and relational continuity, as this process can be complex and take time. With a clear plan documented on ECS, this will aid other healthcare providers such as out of hours or community pharmacies
- Referral to community link workers and third sector agencies may be helpful to assist a holistic approach to the management of pain and depression with a background of substance use. Gaining acceptance and motivation for this pathway may be challenging
- Varied half-lives for medication (and therefore elimination rates) (see Table 16 below) can be used to help determine if withdrawal effects are likely to be present during the out of hours period
| Medication |
Half-life (T1/2) (hours, unless specified) |
Time to almost complete elimination (five half-lives) (hours, unless specified) |
|---|---|---|
| Amitriptyline | 25 | 125 (five days) |
| Tramadol | 6 | 30 |
| Morphine | 1.5-4.5 | 7.5-22.5 |
| Gabapentin | 5-7 | 25-35 |
| Pregabalin | 6.3 | 31.5 |
Contact
Email: EPandT@gov.scot