Prison to Rehab Protocol

The Prison to Rehab Protocol sets out the process for prison based staff, residential rehabilitation providers and individuals on accessing the Prison to Rehab Pathway. The pathway supports individuals leaving prison who would benefit from accessing abstinence based treatment on release.

9. Phoenix Futures

Location: Anniesland, Glasgow

9.1 Ethos

Phoenix Futures Scottish Residentialservice offers a drug and alcohol free environment and structured support for men and women looking to address their drug and/or alcohol use.

The service has 31 large modern en-suite single rooms and is highly accessible for people with additional mobility needs. The service is registered with the Care Inspectorate and supports service users aged 16+ operating 52 weeks per year, 24 hours per day.

Our team of Therapeutic workers provide personalised recovery support through one-to-ones support, support in groups and alternative therapies. Residents spend their first few weeks in a dedicated 'welcome house' while they settle into their new surroundings and then move into the main programme for the rest of their stay, which lasts between 3 and 6 months.

Supported by staff, residents are responsible for the day-to-day running of the house and supporting each other throughout the programme with more senior residents becoming 'buddies' and role models for new residents. The service has excellent links with the local community and service users have great opportunities to gain volunteering and educational opportunities. After completing treatment at the residential, residents are supported to move onto our supported housing services or their own accommodation.


  • 31 bedroom all single rooms with ensuite accessible wet rooms
  • 4 large modern lounge areas with 4 large activity spaces for group activities and interventions
  • Large communal dining area and social space which accommodates the whole community
  • On-site leisure activities include a Pool table, gym, TV/games consoles, games, arts & crafts, music room with instruments, gardening
  • Ability appropriate off-site activities which could include walks, sailing, cycling, canoeing, football, gym, swimming, badminton, ten-pin bowling, drama and dance, art therapy, shopping trips, trips to museums and art galleries, cinema and Recovery through Nature
  • Dedicated family meeting spaces for residents to have visits with family and children, also for contact visits with children where social services are involved.
  • 2 gardens with our own food growing project and reflection area


  • Therapeutic Community Model
  • Psycho-Social / Cognitive Behavioural therapy
  • Mental Health support / Trauma informed service
  • Life story work
  • Full group work programme focusing on personal development, relapse prevention, life skills and planning for the future
  • Complementary therapies and various Health and Wellbeing activities for example Yoga, Creative Writing, cycling.

Department work – supporting the running of the house and learning key employability skills.

9.2 Admission criteria and process

We undertake robust assessments with each individual and ensure responsive recovery and risk management planning. As part of the assessment you will be asked about your past and current circumstances including your willingness and motivation to be a part of a therapeutic community, taking an active part in the programme.

We will support arranging:

  • Prison pick-ups on the day of release (where possible)
  • Support for your family members and loved ones
  • Detoxification and health requirements
  • Aftercare planning – including housing

There are no blanket exclusions – each individual will be assessed separately as we recognise that everyone's circumstances are different.

We can also take referrals at Scottish residential service for all of our residential services – this means if our Glasgow based service is full we can offer support to admissions at our Sheffield or Wirral services. If Glasgow was the preferred option for rehab and housing/aftercare – transfers can be offered to relocate back to Glasgow once is it safe to travel and a placement becomes available.

Wednesday is the preferred admission day due to GP assessment arrangements.

Contact Details

David Brockett
0141 332 0121 ;



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