MyCare.scot: national rollout - high-level summary
National rollout plan for MyCare.scot. This is a high level summary of the planned approach to the rollout of the health and social care online service.
Our approach - built on six principles
Access to digital services should be available to all, provided fairly, and personalised to individual need. This is reinforced by the Digital Health and Care strategy, the Digital Scotland Service Standard and the recently published Scotland’s Population Health Framework and Health and Social Care Renewal Framework. Therefore, the rollout is built on six principles that make sure the online service is safe, fair, aligned to policy and supports our wider strategic aims and objectives.
People
Equity of Access
Everyone benefits, wherever they live or whatever their digital confidence.
Service Integration
Over time, linking primary and community care, hospital, and social care through one trusted digital doorway.
Care Complexity
Designed for people with long-term health conditions and complex needs, as well as people with shorter-term health concerns.
Safe rollout
Organisatonal Readiness
Delivery organisations move forward when they are prepared and supported.
Whole System Flow
We start where analysis indicates the optimal next steps.
Learning and Adaptation
Each phase builds on what we learn, so rollout keeps improving.
Contact
Email: DHCPolicyHub@gov.scot