MyCare.scot: national rollout - high-level summary

First steps

MyCare will be launched in NHS Lanarkshire this December. It will be evaluated thoroughly there, including the service name MyCare, before spreading further. In the beginning, it will be available for people aged 18 and above.

MyCare will make use of public sector digital capabilities such as ScotAccount and the digital mailbox. In doing so, MyCare at this stage will provide consistent experience to enable people to sign in securely, view appointments and allow digital communications with services. Users will also be able to find services and view some personal information. As the service develops, we will explore integration with other digital capabilities such as ‘myaccount’, an existing service used by local government to enable people to access various public services online in Scotland. These technologies will provide the necessary foundation to give people access to a holistic digital health and care record over time.

A future priority is to explore how it could be offered to younger people in a safe and appropriate way. In the future, and with the necessary safeguards in place, we will provide proxy access to users such as parents and carers, who will be able to interact with the service on an individual’s behalf.

MyCare.scot

• Personal Information
• Appointments
• Identity
• Digital Communications
• Health & Care Record
• Service Finder