Publication - Report

Effectiveness of actions to reduce harm from nuisance calls in Scotland

Published: 19 Mar 2018
Directorate:
Economic Development Directorate
Part of:
Economy
ISBN:
9781788516532

Research commissioned to analyse the impact of actions set out in the Nuisance Calls Commission action plan, and to examine the outcomes of past interventions.

144 page PDF

2.3 MB

144 page PDF

2.3 MB

Contents
Effectiveness of actions to reduce harm from nuisance calls in Scotland
Acknowledgements

144 page PDF

2.3 MB

Acknowledgements

Too many people have helped with producing this report to thank everyone individually. Members of staff at both ICO and Ofcom were generous with their time, and some network operators in the Nuisance Calls Memorandum of Understanding group also made significant inputs. In Scotland, Trading Standards and Police staff were particularly supportive. Independent experts also made valuable comments on the Working Paper that underlies part of this report.

We thank all these and many others, not forgetting the Scottish Government who commissioned the work. Responsibility for views expressed, errors and omissions remains with us. We will be pleased to hear from any interested reader.

Claire Milne

cbm@antelope.org.uk

As part of A Response to Scotland’s Nuisance Calls Commission – An Action Plan, the Scottish Government commissioned this research to analyse the impact of actions set out there and to examine the outcomes of past interventions. This was carried out by Antelope Consulting.

Antelope Consulting

cbm@antelope.org.uk

http://www.antelope.org.uk


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