Funeral Support Payment: service level agreement between the Secretary of State for Work and Pensions and Scottish Ministers
Service level agreement between the Secretary of State for Work and Pensions and Scottish Ministers in Respect of Funeral Support Payment.
21. Technical Capabilities
21.1 Each party will, as soon as reasonably practicable, inform the other party of any proposed changes to its IT environment that would impact on the delivery of FSP. Each party will thereafter co-operate with the other to minimise the impact that such changes may have on delivery of FSP. Incident management processes are detailed within the '[Redacted] Service Level Agreement (SLA)' and 'Data Processing Agreement(DPA)' and the '[Redacted] between DWP and Scottish Ministers in relation to [Redacted] and the Scottish Ministers [Redacted] as referenced in Section 4 (Derivation) of this Agreement.
Contact
There is a problem
Thanks for your feedback