Funeral Support Payment: service level agreement between the Secretary of State for Work and Pensions and Scottish Ministers
Service level agreement between the Secretary of State for Work and Pensions and Scottish Ministers in Respect of Funeral Support Payment.
13. Service Design And Delivery
13.1 It is understood by each party that the design of the Services will evolve. Each party agrees to inform the other as soon as reasonably practicable, of any changes with its own legislation relating to FSP that may impact on or require changes to the delivery of FSP or the Services.
13.2 Scottish Ministers will deliver FSP while seeking continuous improvement in delivery as part of BAU processes. Each party will work to ensure cost-effective delivery; subject to the overarching financial arrangements as referenced, in the Scottish Devolution: Financial Arrangements for Formal Agreements and Financial Summary to support the FSP Service Level Agreement between Department for Work and Pensions and Scottish Ministers as referenced in Section 4 (Derivation) of this agreement.
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