Public service reform strategy - theory of change, and monitoring, evaluation and learning framework: update
Technical update on a Theory of Change for the Public Service Reform Strategy and our approach and progress to date on developing a monitoring, evaluation and learning framework.
Footnotes
1 Scottish Parliament: Update on progress with Public Service Reform Letter of 27 January 2026 | Scottish Parliament Website
2 For more information, see: Holistic whole family support: routemap and national principles
3 For more information, see: Supporting Leaders in Scotland
4 This is currently being reformed, see: National Performance Framework - gov.scot
5 For example: ‘Leadership in Collaborative Governance 2024’ Leadership in Collaborative Governance | Springer Nature Link
6 Behaviour change framework: The behaviour change wheel: a new method for characterising and designing behaviour change interventions - PubMed
7 For example, in Denmark (The Danish Digital Journey: Agency for Digital Government) and Estonia (Why Estonia Is Europe’s Digital Powerhouse: A Study in E-Governance Transformation - Frost & Sullivan Institute).
8 For example, the work of the Scottish Community Development Centre (Our work | SCDC - We believe communities matter)
9 For example, see: Socioeconomic inequality and barriers to primary care in Scotland: A literature review (Scottish Government, 2025) or: Experiences of Services - Inequalities and challenges experienced by disabled people in Scotland: evidence review (Scottish Government, 2026)
Contact
Email: socialresearch@gov.scot