Publication - Strategy/plan

Scotland's Nuisance Calls Commission: our response and action plan

Published: 11 Sep 2017

Response to Scotland’s Nuisance Calls Commission, with actions to empower and protect individuals and encourage better business behaviour.

Scotland's Nuisance Calls Commission: our response and action plan
Footnotes

Footnotes

1 Data provided to the Nuisance Calls Commission by Which?

2 East Renfrewshire Council, Citizen's Panel Report, 2015

3 https://press.which.co.uk/whichpressreleases/scottish-cities-top-the-table-for-nuisance-calls/

4 Data provided to the Nuisance Calls Commission by trueCall - Sample: 341,052 calls received by 770 trueCall customers living in Scotland between 1st January and 30th June 2017

5 Protecting older and vulnerable consumers in Scotland from nuisance and scam phone calls, Cosla, August 2015

6 East Renfrewshire Council, Blocking Nuisance Calls in East Renfrewshire 2015/16

7 Data provided to the Nuisance Calls Commission by Ofcom

8 https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2014/effectiveness-telephone-preference-service

9 Data provided to the Nuisance Calls Commission by ICO

10 https://scottishbusinesspledge.scot/

11 http://www.ageuk.org.uk/scotland/latest-news/over-400000-older-scots-targeted-by-scammers/

12 http://www.thisismoney.co.uk/money/beatthescammers/article-4484396/Those-degree-education-likely-fall-scams.html


Contact

Email: Corey Reilly, corey.reilly@gov.scot

Phone: 0300 244 4000 – Central Enquiry Unit

The Scottish Government
St Andrew's House
Regent Road
Edinburgh
EH1 3DG