No One Left Behind: user experience research
Findings from a survey and qualitative research with service users of No One Left Behind funded support services across Scotland. It provides insights into service user experiences with a particular focus on parents, disabled people and people from a minority ethnic background.
Acknowledgements
First and foremost, the research team would like to thank all those who shared their views and experiences of employability support with us, whether by completing the survey or taking part in an in-depth interview. Without their willingness to share their time and insights, this report would not exist. The feedback of local lived experience panel members was also extremely helpful in refining the draft questionnaire and topic guide, and again their time and thoughtful comments were much appreciated.
We would also like to thank the Scottish Government Research Managers (Wojtek Hupert and Sarah Munro) for their support throughout this project, Guy McGivern for his work supporting sampling for the survey, the wider research advisory group for their advice and feedback, and Anita Jeffreson for her excellent project management and contributions throughout the research.
Responsibility for this report lies solely with the authors.
This work was carried out in accordance with the requirements of the international quality standard for Market Research, ISO 20252.