Publication - Research and analysis
NHSSCOTLAND STAFF SURVEY 2014 National Report
This National Report provides an overview of the results of the 2014 NHSScotland Staff Survey. The National Staff Survey gives all NHSScotland staff the opportunity to provide feedback on their experience of working for the organisation.
Appendix B: Significant change in findings between 2013 and 2014
| 2014 positive % | 2014 negative % | 2013 positive % | 2013 negative % | Significant improvement or deterioration | |
|---|---|---|---|---|---|
| Q1‐1 I am kept well informed about what is happening in my health board | 56% | 18% | 48% | 23% |  |
| Q1‐2 My line manager communicates effectively with me | 63% | 19% | 61% | 21% | |
| Q1‐3 When changes are made at work, I am clear how they will work out in practice |
41% | 30% | 39% | 32% | |
| Q1‐4 I am clear what my duties and responsibilities are | 86% | 2% | 83% | 3% | |
| Q1‐5 I understand how my work fits into the overall aims of my health board |
78% | 5% | 66% | 10% | |
| Q2‐1 In the last 12 months, have you had a Knowledge and Skills Framework (KSF) development review, performance review, appraisal, |
75% | 25% | 73% | 27% | |
| Personal Development Plan meeting or equivalent? | |||||
| Q3‐1 Staff are always consulted about changes at work | 29% | 46% | 26% | 50% | |
| Q3‐2 I have sufficient opportunities to put forward new ideas or suggestions for improvement in my workplace |
54% | 23% | 49% | 26% | |
| Q3‐3 I am confident my ideas or suggestions would be listened to | 42% | 30% | 37% | 35% | |
| Q3‐4 I have a choice in deciding what I do at work | 40% | 24% | 38% | 28% | |
| Q4‐1 My line manager encourages me at work | 63% | 16% | 59% | 19% | |
| Q4‐2 I get the help and support I need from colleagues | 79% | 6% | 76% | 7% | |
| Q4‐3 My health board acts fairly and offers equality of opportunity with regard to career progression/promotion |
59% | 15% | 44% | 20% | |
| Q4‐4 During the past 12 months while working for my health board, have you experienced unfair discrimination from your manager? |
94% | 6% | 92% | 8% | |
| Q4‐5 During the past 12 months while working for my health board, have you experienced unfair discrimination from other colleagues? |
93% | 7% | 92% | 8% | |
| Q5‐1 I can meet all the conflicting demands on my time at work | 45% | 34% | 42% | 36% | |
| Q5‐2 There are enough staff for me to do my job properly | 33% | 46% | 31% | 47% | |
| Q5‐3 I believe it is safe to speak up and challenge the way things are done if I have concerns about quality, negligence or wrongdoing by staff |
57% | 23% | 52% | 27% | |
| Q5‐4 Have you had any health and safety training paid for or provided by my health board? E.g. Fire training, manual handling etc. |
80% | 20% | 82% | 18% |  |
| Q5‐5 During the last 12 months while working for my health board have you experienced bullying/harassment from your manager? |
91% | 9% | 89% | 11% | |
| Q5‐6 During the past 12 months while working for my health board, have you experienced bullying/harassment from other colleagues? |
85% | 15% | 85% | 15% |  |
| Q5‐10 During the past 12 months while working for my health board, have you experienced emotional/verbal abuse from patients/service users or |
67% | 33% | 68% | 32% | |
| other members of the public? | |||||
| Q5‐11 During the past 12 months while working for my health board, have you experienced physical violence from patients/service users or other |
92% | 8% | 91% | 9% | |
| members of the public? | |||||
| Q6‐1 Care of patients/service users is my health board's top priority | 67% | 15% | 55% | 19% | |
| Q6‐2 I am able to do my job to a standard I am personally pleased with | 68% | 17% | 63% | 19% | |
| Q6‐3 I am happy to go the 'extra mile' at work when required | 90% | 3% | 87% | 5% | |
| Q6‐4 I would recommend my workplace as a good place to work | 61% | 16% | 50% | 17% | |
| Q6‐5 I still intend to be working with my health board in 12 months time | 79% | 7% | 75% | 8% | |
| Q6‐6 I am satisfied with the sense of achievement I get from work | 63% | 15% | 60% | 17% | |
Contact
Email: Malcolm Summers
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