Publication - Corporate report
Health and social care staff experience: report 2019
Independent report by Webropol providing detailed information and analysis of staff experience in Health and Social Care.
Appendix 7: Staff Experience Framework
| Staff Experience Continuous Improvement Framework | ||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Health Care Quality Strategy 2010 3 Quality Ambitions | Person-Centred, Safe & Effective | |||||||||||||||||||
| MacLeod Enablers/ Healthy Working Lives | MacLeod: Leadership |
MacLeod: Engaging Managers |
MacLeod: Employee Voice |
MacLeod: Integrity to the Values & Purpose |
Health and Well-being | |||||||||||||||
| Staff Governance Standard Strands | SG1: Well Informed |
SG2: Appropriately Trained & Developed |
SG3: Involved in Decisions |
SG4: Treated Fairly & Consistently, with Dignity & Respect, in an Environment where Diversity is Valued |
SG5: Provided with a Continuously Improving & Safe Working Environment, Promoting the Health & Wellbeing of Staff, Patients and the Wider Community |
|||||||||||||||
| Staff Experience Components | Visible & Consistent Leadership | Sense of Vision, Purpose & Values | Role Clarity | Clear, Appropriate & Timeously Communication | Learning & Growth | Performance Development & Review | Access to Time & Resources | Recognition & Rewards | Confidence & Trust in Management | Listened to & Acted Upon | Partnership Working | Empowered to Influence | Valued as an Individual | Effective Team Working | Consistent Application of Employment Policy & Procedures | Performance Management | Appropriate Behaviours & Supportive Relationships | Job Satisfaction | Assessing Risk & Monitoring Work Stress & Workload | Health & Well-being Support |
| KSF Core Dimensions | C1 | C1 | C2 | C1 | C2 | C2 | C2 | C2 | C6 | C4 | C4 | C4 | C6 | C5 | C6 | C5 | C6 | C5 | C3 | C3 |
Contact
Email: alison.carmichael@gov.scot
There is a problem
Thanks for your feedback