Everyone Matters: 2020 Workforce Vision - Implementation Framework and Plan 2014-15

This document contains the framework and first implementation plan for delivering Everyone Matters: 2020 Workforce Vision. It sets out five prioirites for action by NHS Boards and the support they will be given.

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3. 2020 workforce vision and values

NHSScotland aims to provide safe, effective and person-centred care. Our vision is that by 2020 everyone is able to live longer, healthier lives at home or in a homely setting.

The 2020 workforce vision

Everyone Matters: 2020 Workforce Vision captures the vision for the NHSScotland workforce. It was developed in consultation with thousands of staff and stakeholders, and supports the 2020 Vision for Health and Social Care[3] and the Healthcare Quality Ambitions[4] for Scotland.

2020 workforce vision

We will respond to the needs of the people we care for, adapt to new, improved ways of working, and work seamlessly with colleagues and partner organisations. We will continue to modernise the way we work and embrace technology. We will do this in a way that lives up to our core values.

Together, we will create a great place to work and deliver a high quality healthcare service which is among the best in the world.

Source: Everyone Matters: 2020 Workforce Vision

Our values

Everyone Matters: 2020 Workforce Vision makes a commitment to putting people at the centre of everything we do, and using our shared values to guide the work we do, the decisions we take and the way we treat each other. The values that are shared across NHSScotland are:

  • Care and compassion
  • Dignity and respect
  • Openness, honesty and responsibility
  • Quality and teamwork

Source: Everyone Matters: 2020 Workforce Vision

These values need to be embedded in everything we do to help make Everyone Matters a reality. In particular, everyone should:

  • demonstrate our values in the way we work and treat each other
  • use our values to guide the decisions we take
  • identify and deal with behaviours that don't live up to our expectations
  • be responsible for the way we work and not just the work we do.


Email: Marilyn Barrett

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