Support for adult victims of trafficking and exploitation - guidance: consultation analysis

16. Question 14 – Visual Aids

Question: Would additional visual aids (i.e. flow charts or diagrams) be helpful within the guidance?

Positive comments

The existing flow chart was highlighted by some as a helpful feature, and respondents suggested that similar approaches could be used throughout the document.

Need for further clarity

Respondents felt that visual aids should be added and could help clarify processes, decision-making and responsibilities. Suggestions included diagrams showing how decisions are made, eligibility considerations and the roles of different organisations involved in supporting victims.

Need for practical information

Some respondents considered that flow charts, would be useful for providing practical information about referral processes, escalation routes and service provision. Respondents also noted that visual aids may support consistency in practice and be easier to use than lengthy text-based guidance.

Suggested additions to the Guidance

Suggested additions included NRM flow charts, decision trees, timelines, case studies and diagrams showing connections between different support services. Respondents also suggested complementary resources such as video guides, Easy Read materials and public-facing information for victims, survivors and the wider public.

Other concerns or comments

Some respondents considered the guidance overly text-heavy and open to varying interpretation. While there was support for visual aids, some cautioned that they should accurately reflect real-world experiences and be developed with input from people with lived experience. Respondents also highlighted the importance of ensuring accessibility for people with different literacy and communication needs.