Publication - Strategy/plan

A changing nation: how Scotland will thrive in a digital world

Published: 11 Mar 2021

This strategy sets out the measures which will ensure that Scotland will fulfil its potential in a constantly evolving digital world.

A changing nation: how Scotland will thrive in a digital world
National Performance Framework Alignment

National Performance Framework Alignment

Scotland’s National Performance Framework (NPF) describes our ambitions, providing a vision for national wellbeing across a range of economic, social and environmental factors. It sets out the strategic outcomes which collectively describe the kind of Scotland in which people would like to live and guides the decisions and actions of national and local government.

These shared national outcomes are as compelling as ever, but the world in which we will achieve them is vastly different from that of the analogue era. It’s a world of speed, responsiveness and interconnections, where consumers are empowered and where new technology companies have transformed the economic order.

This strategy defines how Scotland will succeed in this new world. It sets actions that will help us to deliver the ambitions and outcomes of the National Performance Framework, and in doing so provides a mechanism for assessing our progress and success.

NPF graphic showing the 11 key areas of the framework

Our Priority Themes

People and Place

No One Left Behind

Actions

We will;

  1. deliver broadband coverage for all;
  2. improve 4G mobile coverage;
  3. ensure all newly publicly-funded infrastructure is future-proofed for data requirements;
  4. provide equipment and digital skills training to those in need;
  5. ensure everyone can access services.
NPF Outcomes
NPF Education Icon

Education - We are well-educated, skilled and able to contribute to society.

NPF Poverty Icon

Poverty - We tackle poverty by sharing opportunities, wealth and power more equally.

NPF Communities Icon

Communities - We live in communities that are inclusive, empowered, resilient and safe.

NPF Environment Icon Environment - We value, enjoy, protect and enhance our environment.

An Ethical Digital Nation

Actions

We will;

  1. set out a vision of an ethical digital nation;
  2. build public trust in data;
  3. open up access to data;
  4. use digital technology to increase community engagement and participation;
  5. ensure that Scotland engages with confidence on the international stage;
  6. balance digital rights with the responsibility to be accountable for our actions;
  7. use our data capability to address climate change targets.

NPF Outcomes:

NPF Human Rights Icon Human Rights - We respect, protect and fulfil human rights and live free from discrimination.
NPF Children and Young People Icon Children & Young People - We grow up loved, safe and respected so that we realise our full potential.
NPF International Icon International - We are open, connected and make a positive contribution internationally.
NPF Communities Icon Communities - We live in communities that are inclusive, empowered, resilient and safe.

Digital Education and Skills

Actions

We will;

  1. ensure digital knowledge and skills has a place in education;
  2. build a skilled digital workforce;
  3. support upskilling and reskilling opportunities;
  4. increase diversity in the digital skills pool;
  5. establish the Scottish Digital Academy as the skills provider of choice;
  6. establish a resource of digital and data experts that the public sector can call upon;
  7. create a Data Science Competency Centre.
NPF Outcomes
NPF Business Icon

Fair Work & Business - We have thriving and innovative businesses, with quality jobs and fair work for everyone.

NPF Education Icon

Education - We are well-educated, skilled and able to contribute to society.

NPF Economy Icon

Economy - We have a globally competitive, entrepreneurial, inclusive and sustainable economy.

NPF Poverty Icon

Poverty - We tackle poverty by sharing opportunities, wealth and power more equally.

A Strong Digital Economy

Helping All Businesses to Become Digital Businesses

Actions

We will;

  1. enable SMEs to adopt and optimise new and resilient digital technologies;
  2. expand expert support for SMEs;
  3. publish the Digital Economy Business Survey;
  4. increase diversity and work with industry to tackle digital skills shortages;
  5. improve international data connections for Scotland;
  6. collaborate with the tech industry to demonstrate and deliver the benefits of home working;
  7. make more of our data available openly;
  8. make public sector data easy to find.
NPF Outcomes
NPF Business Icon

Fair Work & Business - We have thriving and innovative businesses, with quality jobs and fair work for everyone.

NPF Education Icon

Education - We are well-educated, skilled and able to contribute to society.

NPF Economy Icon

Economy - We have a globally competitive, entrepreneurial, inclusive and sustainable economy.

NPF International Icon International - We are open, connected and make a positive contribution internationally.

Supporting Our Digital Technology Sector

Actions

We will;

  1. back and progress the Logan Review’s recommendations;
  2. attract national and international investment in our tech sector;
  3. create a programme of data-driven innovation;
  4. establish Scotland as an attractive location for green data centres;
  5. capitalise on Scotland’s competitive advantage in the growing international market for GovTech;
  6. increase diversity in the digital workforce;
  7. launch Scotland’s AI strategy;
  8. implement the Strategic Framework for a Cyber Resilient Scotland.
NPF Outcomes
NPF Environment Icon

Environment - We value, enjoy, protect and enhance our environment.

NPF Business Icon

Fair Work & Business - We have thriving and innovative businesses, with quality jobs and fair work for everyone.

NPF Economy Icon

Economy - We have a globally competitive, entrepreneurial, inclusive and sustainable economy.

NPF International Icon International - We are open, connected and make a positive contribution internationally.

Digital Government and Services

Public Services Working For Us All

We will;

  1. set out ambitious reform programmes for government;
  2. embed the Scottish Approach to Service Design across the public sector;
  3. ensure that all public services are designed through the lens of inclusion;
  4. develop the CivTech operation as the centre of public service innovation of national and local government;
  5. ensure that public services are secure and resilient;
  6. introduce a digital identity service for users.
NPF Outcomes
NPF Health Icon

Health - We are healthy and active.

NOF Communities Icon

Communities - We live in communities that are inclusive, empowered, resilient and safe.

NPF Poverty Icon Poverty - We tackle poverty by sharing opportunities, wealth and power more equally.
NPF Children Young People Children & Young People - We grow up loved, safe and respected so that we realise our full potential.

Transforming Government

We will;

  1. develop cultures and working practices required to be successful in the digital age;
  2. build a suite of common platforms to be adopted across the public sector;
  3. adopt common digital and data standards;
  4. establish a new public sector centre of excellence for process automation;
  5. create a digital service hub;
  6. adopt an open, inclusive approach to procurement;
  7. work with third partners to support a digital third sector;
  8. explore the potential for technology to better enable parliamentarians and elected council members to engage with constituents remotely;
  9. develop and implement a Data Transformation Framework;
  10. invest in analytical platforms.
NPF Outcomes
NPF Poverty Icon Poverty - We tackle poverty by sharing opportunities, wealth and power more equally
NPF Economy Icon

Economy - We have a globally competitive, entrepreneurial, inclusive and sustainable economy.

NPF Communities Icon

Communities - We live in communities that are inclusive, empowered, resilient and safe.

NPF Culture Icon

Culture - We are creative and our vibrant and diverse cultures are expressed and enjoyed widely.