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Contact

For Staff Governance:

anna.gilbert@gov.scot  

0131 244 5035

For Employee Experience:

stephen.lea-ross@gov.scot  

0131 244 2951

NHSScotland Confidential Alert Line

 

Whistleblowing Alert and Advice Services for NHSScotland  

Staff in our NHS should feel confident to raise concerns about patient safety or malpractice with their line manager, HR Department or trade union representative.

If, however, staff are unsure about whether or how to raise a concern, or worry about doing so, independent, confidential advice and support is available on Freephone number 0800 008 6112. 

Whistleblowing Alert and Advice Services (formally known as the NHSScotland Confidential Alert Line) is run by Public Concern at Work (PCaW), an independent whistleblowing charity. It provides a safe space where support and advice is provided by legally trained staff, and where appropriate, concerns can be passed to the appropriate body:

Whistleblowing Alert and Advice Services also provides:

  • Information on the numbers of cases referred to Healthcare Improvement Scotland

  • A package of resources and training for staff and managers on the complex issues and support mechanisms surrounding whistleblowing

  • Dedicated advice on protections afforded to whistleblowers through the Public Interest Disclosure Act (PIDA) 1998

We have annual data about the numbers and types of calls to the service.

 

 

Reports on the service

 

As part of the contract PCaW has provided the following evaluation reports:

NHSScotland Confidential Alert Line - Evaluation of Pilot

NHSScotland Confidential Alert Line - 1 August 2014 – 31 January 2015

NHSScotland Confidential Alert Line - 1 February 2015 – 31 July 2015

NHSScotland Confidential Alert Line - 1 August 2015 - 31 January 2016

NHSScotland Confidential Alert Line - 1 February 2016 - 31 July 2016

NHSScotland Confidential Alert Line - 1 August 2016 - 31 January 2017

NHSScotland Confidential Alert Line - 1 February 2017 - 31 July 2017

NHSScotland Confidential Alert Line - 1 August 2017 - 31 January 2018