Veterans Mental Health and Wellbeing Pathway – National Framework

11. National Standards and Specification

A key element of this Framework is that it will be supported by collaborative development of a National Standards and Specification. This will set out:

• The expectations of care that each veteran should receive. This will be based on trauma informed practice; timely access; cultural understanding, and inclusive practice for diverse veteran communities and families. It will be veteran-centered, encompassing the diverse range of needs that this entails.
• The level of service that providers will be expected to implement, adhere to, and be assessed against. Any organisation that delivers services as part of the Pathway will commit to providing the necessary data to measure performance. There will be an expectation to consistently measure outcomes which include clinical outcomes, personal recovery outcomes, experience measures, equity metrics, and system efficiency. Expectations about information governance such as data protection, consent and proportionate information sharing protocols, will also be clearly set out.

The suite of documents that comprise the Pathway – including this Framework, and the forthcoming National Standards and Specification - will all have a focus on prevention, early intervention, self-management, treatment and recovery support.

They will aim to empower individuals through our core values of veteran-specific care, community, and camaraderie.