Super Sponsor Scheme and Homes for Ukraine: guidance for hosts

Guidance for hosts providing accommodation through the Super Sponsor Scheme.

Breakdowns and terminating matched relationships

It is expected that matches will last a minimum of six months, however there may be instances where either or both parties wish to terminate the relationship early. For example, where the displaced person has organised alternative accommodation.

In all circumstances, you should notify your local authority contact of any change of circumstance. At this point, you may wish to indicate whether you would like to be put back on the list for matching with another displaced person or family.

Changes in circumstance should be reported without delay. Under the scheme, the £350 'thank you' payment is only payable where you are actively hosting: upon departure of guests, you will not be eligible to claim these payments.

The relationship may also terminate where you are a tenant (and the host) (assuming you have sought approval from your landlord) - but the landlord decides to provide notice meaning that you cannot provide housing for the minimum six month period.  The local authority should be notified at the earliest opportunity for alternative arrangements to be made to accommodate the guests, such as being rematched to a new host or placed in social housing where it is available.

It is possible that differences - for example parenting styles or lifestyles - become apparent, which could place strain on living arrangements. It is therefore important that people arriving from Ukraine and their host families are informed of support and advice to manage any difficulties, with the aim of avoiding breakdown.

Where there are difficulties within a matched relationship, as the host, you should contact your local authority to seek support and informed of the options available.

Where the relationships are irreconcilable, or risks are identified to you or your guests that cannot be mitigated, and as a result the guests can no longer reside at the address, you must inform the local authority immediately to make any necessary arrangements.

Guests should be encouraged to also make contact directly with the local authority to ensure that they are put back into the matching process and found suitable accommodation.



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