Social security experience panels: cold spell and winter fuel payment - visual summary

Findings from research with Social Security experience panels members on the new cold spell heating assistance and winter heating assistance.


The Scottish Government is becoming responsible for some of the benefits currently delivered by the Department for Work and Pensions (DWP). As part of work to prepare for this change, the Scottish Government set up the Social Security Experience Panels.  

Department of Work and PensionsScottish Government

Over 2,400 people from across Scotland joined the Experience Panels when they started in 2017. They all have recent experience of the benefits that are coming to Scotland.

The Scottish Government is working with Experience Panel members to create Scotland’s new social security system.

2,400+ Experience Panel members



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