Publication - Research and analysis
Social Security Experience Panels: Carers with English as a second language
This visual summary details findings from an Experience Panels’ research event with carers who have English as a second language.
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Footnotes
1 User Research are a separate team who work on developing the user experience for the products and services of Social Security Scotland clients. Their session at this research event focused on application processes, communication preferences, and previous interactions with carer benefits and DWP.
Contact
Email: socialresearch@gov.scot
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