Scottish Welfare Fund statistics: update to 30 June 2022

During April to June 2022, local authorities processed 87% of Community Care Grant applications within the target time of 15 working days (Table 8, Chart 4), and processed 88% of Crisis Grant applications within the target time of the end of the next working day (Table 10, Chart 5).

Ten local authorities processed fewer than 80% of Community Care Grant Applications on time (including Aberdeen 43% and Stirling 48%; Table 9) and eleven processed fewer than 90% of Crisis Grant applications on time (including Aberdeen 54% and Shetland 60%; Table 11). These processing times may have been affected by periods of high rates of applications for Self-Isolation Support Grants.

Chart 4: Initial Processing Times for Community Care Grants – Quarterly

Chart 5: Initial Processing Times for Crisis Grants – Quarterly

Note: The target processing time for Crisis Grants changed from two working days to the end of the next working day in April 2016.