Scottish Patient Experience Survey of GP and Local NHS Services 2011/12 Volume 3: Variation in the Experiences of Primary Care Patients

This report examines the relationship between self-reported experiences of patients and a range of patient, GP practice and regional level characteristics.






5. The NHS 24 core service is a clinically-led advice and triage phone service provided by a team of call handlers, nurse advisers and other clinical professionals.

6. SAS is statistical analysis software

7. For the national, Board, CHP and GP practice results "fairly clean" was classed as a positive response. Including |"fairly clean" as a positive response means that most practices achieve close to 100% positive response, which means there is very little variation and we cannot model the question. So in order to analyse this question we only class "very clean" as a positive response.


Email: Gregor Boyd

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