Scottish Patient Experience Survey of GP and Local NHS Services 2011/12 Volume 3: Variation in the Experiences of Primary Care Patients

This report examines the relationship between self-reported experiences of patients and a range of patient, GP practice and regional level characteristics.


References

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Rogers, A., Hassell, K., Nicholas, G. 1999 Demanding patients? Analysing the use of primary care. Buckingham Open University press cited in Campbell, JL., Ramsay J., Green J., (2001) Age, gender, socioeconomic, and ethnic differences in patients' assessments of primary health care. Qual Health Care 2001, 10:90-95.

Scottish Government (2010) The Healthcare Quality Strategy for NHSScotland Edinburgh: Scottish Government.

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Scottish Government (2012) Scottish Patient Experience Survey of GP and Local NHS Services 2011/12. Edinburgh: Scottish Government.

Contact

Email: Gregor Boyd

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