Scottish Household Survey 2024: Satisfaction with Local Health Services and Sport and Leisure Facilities

Being Treated with Dignity and Respect by Local Health services

In 2024, 90% of adults across Scotland agreed that they were treated with dignity and respect by local health services. This is an increase of 3 percentage points compared to 2023 when 87% of people agreed with the statement.

Na h-Eileanan Siar reported the highest percentage of people who agreed that they were treated with dignity and respect by local health services in 2024 with a figure of 96%, whereas North Lanarkshire reported the lowest rate with 81%.

Aberdeen City showed the largest increase in people agreeing with the statement with a 19 percentage point increase going from 70% in 2023 to 89% in 2024. East Ayrshire experienced the largest decrease in agreement with the statement, with a decrease of 5 percentage points, from 90% in 2023 to 85% in 2024.

The percentage of adults who agreed that they were being treated with dignity and respect by local health services generally increased with age.

Figure 4: Those aged 75+ had the highest rate of agreement that they were being treated with dignity and respect (93%), compared to 16-24 year olds who had the lowest (87%).

Percentage of adults agreeing that they were treated with dignity and respect by local health services by age, Scotland, 2024 

88% of those who lived in the most deprived SIMD quintile agreed that they were treated with dignity and respect by local health services, compared to 92% of those living in the least deprived areas.

Figure 5: People living in less deprived areas were generally more likely to report being treated with dignity and respect by local health services

Percentage of adults who agreed that they were treated with dignity and respect by local health services by Scottish Index of Multiple Deprivation quintile, Scotland, 2024

There was no difference in responses when broken down by sex, both having a 90% agreement rate.

87% of adults with disabilities agreed that they were being treated with dignity and respect by local health services, compared to 91% for those who are without a disability.